Lead Nurse Practitioner

Otis Worldwide•Los Angeles, CA

1d•$108,759 - $134,996•Onsite

About The Position

The Lead Nurse Practitioner provides clinical leadership and oversees the operations, services, and programs of the College’s Student Health and Wellness Center (SHWC) Medical Services. The role combines direct patient care with administrative management, staff supervision, budget oversight, regulatory compliance, and strategic planning to support high-quality, accessible, student-centered healthcare. The position is 70% clinical duties and 30% administrative duties and reports directly to the Vice President of Student Affairs. The Lead NP provides primary and acute care to students and leads the development and implementation of clinical and administrative policies, procedures, standards, and workflows. The role oversees daily operations, staffing, resources, budgets, the College-sponsored student health insurance plan, accreditation, quality assurance, and regulatory compliance. It includes supervising clinical staff and co-supervising the Administrative Coordinator with the Director of Counseling and Psychological Services (CAPS). Working closely with the Vice President of Student Affairs, the Director of CAPS, and other campus leaders and partners, the Lead NP advances integrated health and wellness services supporting students’ physical health, mental health, well-being, and academic success. The position coordinates services, responds to emerging student needs, supports health education and wellness programming, resolves escalated student concerns, and represents the SHWC in institutional activities. The successful candidate brings clinical expertise, administrative and financial judgment, leadership and supervisory skills, and a commitment to inclusive, ethical, evidence-based care.

Requirements

At least 5 years of experience as a registered practicing Nurse Practitioner.
Registered Nurse with a master’s degree in nursing.
Valid California State RN license with a Nurse Practitioner Certificate, Furnishing Number, and DEA license.
Demonstrated commitment to ethical practice, confidentiality, inclusive care, and equitable access to healthcare.
Highly developed organizational and leadership skills.
Computer competency and knowledge of electronic health records (EHR).
Sound clinical judgment, evidence-based practice, and ability to guide high-quality patient care.
Experience providing clinical guidance, coordinating healthcare services, or leading clinical operations.
Clinical experience providing primary care, acute care, or comparable healthcare services to adolescent and/or adult populations.
Ability to oversee daily operations, establish effective procedures, and improve service delivery.
Ability to supervise staff, set expectations, address performance concerns, and foster a collaborative workplace.
Ability to manage budgets, evaluate resource needs, and make informed allocation decisions.
Ability to identify risks, interpret requirements, and maintain appropriate clinical and administrative controls.
Commitment to responsive, accessible, respectful, and inclusive healthcare.
Ability to connect clinical services and operational priorities to institutional goals and student success.
Ability to work effectively across clinical, administrative, academic, and student support functions.
Ability to use data, feedback, and measurable outcomes to evaluate performance and improve services.
Availability to work occasional evenings and weekends for student events and/or to meet business needs.

Nice To Haves

Experience with LGBTQ healthcare, including PrEP therapy.

Responsibilities

Provide primary and acute care to students, including assessments, examinations, diagnosis, treatment, preventive care, and follow-up.
Evaluate and manage acute and chronic conditions within authorized scope of practice, clinical privileges, and established protocols.
Order and interpret diagnostic tests and laboratory studies; prescribe medications and develop treatment plans in accordance with applicable laws and professional standards.
Provide or oversee preventive health services, immunizations, screenings, sexual and reproductive health services, family planning education and services, and health education.
Establish and promote evidence-based clinical standards, protocols, and procedures, and provide clinical consultation and guidance to healthcare personnel.
Coordinate referrals, follow-up care, and continuity of care with external providers and community healthcare resources.
Maintain accurate clinical documentation and protect confidentiality, privacy, ethical standards, and compliance with applicable requirements.
Monitor clinical service delivery and identify opportunities to improve access, quality, efficiency, and patient outcomes.
Perform minor procedures, including suturing, blood draws, and allergy, immunization, or medication injections.
In the absence of a medical assistant, perform specified support services, including administering nebulized medication; performing skin tests; applying and removing dressings; selecting and adjusting crutches and instructing patients in their use; removing sutures or staples; performing ear lavage; collecting and preserving specimens; recording patient measurements and vital signs; performing simple laboratory and screening tests; and labeling, processing, and sending specimens to the appropriate laboratory.
Report weekly to the contracted physician regarding clinical consultation needs and receive weekly clinical supervision.
Direct day-to-day operations, services, projects, and programs of SHWC Student Medical Services.
Develop, implement, and periodically review operational and administrative policies, procedures, protocols, and workflows; establish service standards and performance measures.
Lead the periodic accreditation process outlined by AAAHC.
Determine staffing, organizational structure, workflow assignments, and resource requirements in collaboration with the Vice President of Student Affairs.
Oversee scheduling, service coordination, space utilization, clinical supplies, equipment, and other operational resources; plan for continuity of services during transitions, absences, emergencies, and periods of increased demand.
Prepare operational updates, reports, and recommendations for College leadership.
Directly supervise clinical staff, including the Nurse Practitioner and Medical Assistant, and co-supervise the Administrative Coordinator with the Director of CAPS.
Oversee recruitment, selection, hiring, onboarding, training, and professional development in collaboration with Human Resources and College leadership.
Set performance expectations, provide feedback, conduct performance evaluations, address performance and workplace concerns, and coordinate corrective or disciplinary processes in consultation with Human Resources and College leadership.
Promote a collaborative, respectful, service-oriented work environment and ensure staff understand applicable policies, protocols, documentation requirements, confidentiality, and professional conduct expectations.
Develop, administer, and monitor the SHWC operating budget; make resource and expenditure recommendations or decisions within delegated authority.
Monitor budget performance and resource utilization, prepare financial projections and expenditure reports, and evaluate services, staffing models, and vendor agreements for effectiveness, quality, and cost.
Oversee administration of the College-sponsored student health insurance plan, including vendors, student communications, implementation, renewals, coverage requirements, and related processes.
Coordinate insurance-plan matters with the broker, carrier, third-party administrators, and College offices; monitor compliance; support students with plan requirements, enrollment, coverage, waivers, deadlines, and resources; and resolve escalated concerns.
Review plan utilization, service issues, and data and collaborate with Enrollment Management, Student Affairs, Finance, and campus partners on plan processes and communications.
Ensure SHWC operations comply with applicable federal and California laws, regulations, public health requirements, professional standards, contractual obligations, College policies, and California Board of Registered Nursing requirements.
Oversee clinical documentation, recordkeeping, privacy safeguards, reporting, infection prevention, medication management, laboratory services, emergency response, clinical risk management, and maintenance of records required for regulatory, accreditation, audit, and institutional review.
Monitor changes in regulations, clinical standards, and institutional requirements; identify and address risks; coordinate incident review, risk mitigation, quality improvement, and required reporting.
Assess student health education needs and develop, implement, and oversee wellness initiatives addressing preventive care, sexual health, immunizations, infection prevention, substance use, stress management, and other relevant topics.
Promote participation in health education, preventive services, and wellness activities; collaborate with CAPS, Student Affairs, academic departments, and campus partners; and evaluate program effectiveness.
Provide guidance on campus public health concerns and coordinate appropriate education, prevention, and response efforts.
Respond to and resolve escalated student grievances and concerns regarding care, clinical services, and SHWC operations; establish processes for receiving, documenting, reviewing, and resolving complaints.
Communicate available services, care options, service limitations, and referral pathways, and promote an accessible, welcoming, inclusive environment.
Represent SHWC in College leadership discussions, departmental meetings, student support initiatives, and institutional planning activities; serve as a subject matter resource on student health and wellness.
Participate in patient care meetings, interdisciplinary consultations, departmental meetings, emergency preparedness activities, and College events as required.
Serve on the College’s CARE Team and Emergency Response Team; build relationships with campus partners, external healthcare providers, community organizations, professional associations, and vendors.
Maintain relevant professional affiliations, licenses, certifications, and continuing education, and remain current on developments in healthcare, college health, public health, clinical practice, and student wellness.
Establish and monitor performance indicators; analyze service data, student feedback, budget performance, and emerging needs; prepare reports and recommendations; develop short- and long-term plans; and promote accountability and continuous improvement.
Be available to work occasional evenings and weekends for student events and/or business needs.