Lead Network Engineer

The Walt Disney Company • Raleigh, NC

12h • Onsite

About The Position

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences. The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.

Requirements

• Minimum of 7 + years of technology evaluation, problem resolution and project management experience.
• 5+ years of technology evaluation, problem resolution and project management experience.
• Advanced communication skills, particularly the ability to communicate technical information to non-technical audiences.
• Demonstrated ability to work with a wide array of technical and managerial personnel to solve complex problems.
• Strong customer service skills and orientation.
• Knowledge of film entertainment, hospitality, video distribution, multicast and broadcast.
• Experience in Wide area and Local Area network design, configuration, installation, evaluation, problem resolution, and project management.
• Deep understanding of network concepts such as LAN, WAN, Internet and WiFi.
• Demonstrated ability to lead, coordinate, and oversee complex projects.
• Strong presentation skills.
• Adept at written and oral communications.
• Strong requirements facilitation skills.
• Ability to interface and collaborate directly with IT constituents, executives, business partners, and vendors.
• Ability to think innovatively.
• Self-organizing and motivated.
• Demonstrated success in the areas of team leadership, management and mentorship.
• Can scale influence and leadership across a broad array business use cases and projects.
• Understands and can practically apply the concepts of infrastructure service delivery, and service roadmaps.
• Seeks to understand customer perspective/feedback and informs leadership (voice of the customer).
• Thinks in terms of technologies and business/technical capabilities.
• Can comprehend and apply architecture and frameworks to engineering designs and design reviews.
• Understands delivery of infrastructure as a service.
• Possesses strong communication skills resulting in the ability to produce clear, concise and consumable verbal and written communications/depictions.
• Is self-organizing and capable of autonomous execution.
• Is self-aware.
• Is able to effectively interact with cross functional senior technical and executive resources.

Nice To Haves

• Core vendor specific certifications (Cisco and/or Arista and/or Palo Alto)

Responsibilities

• Designing, implementing, and supporting purpose-built networks.
• Serving as the technical leader for the network engineering and operations team, ensuring consistency, scalability, reliability, and alignment with long-term business and technology strategies.
• Peer approvals, technical guidance, and maintaining technical expertise.
• Providing mentorship, technical leadership, and Tier 3 escalation support to the Network engineering and operations teams while partnering closely with stakeholders across the organization.
• Working closely with the business to collaboratively ideate, develop and implement innovative technology solutions that enable business unit capability needs.
• Acting as a critical partner to the business unit team, and partnering closely through all aspects of solution development and deployment.
• Mentoring team members in the areas of technical aptitude and expertise, soft skills, risk analysis and relationship management.
• Performing relationship management across all levels of the business unit and network services teams.
• Directly participating in and overseeing the design, engineering and deployment of business unit network solutions and capabilities.
• Advocating for the business unit, and its needs in driving new standards, processes and the adoption of new technologies.
• Overseeing and managing quality service delivery from vendors and 3rd parties.
• Performing risk management with respect to project oversight and solution development oversight, quickly raising issues to leadership.
• Applying business rationale in the review of designs and solutions developed by the team, ensuring fit for use and financial efficacy.
• Understanding how data can improve efficiency and employing methods to exploit these benefits.
• Providing expert technical leadership and being adept in the core technologies.
• Driving development and enhancement of vendor technologies, strategies and roadmaps.
• Driving adherence to technical standards, and where appropriate, proposing new standards and technologies.

Benefits

• A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees