Lead Network Engineer

The Walt Disney Company•Raleigh, NC

1d•Onsite

About The Position

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences. The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence. The Lead Network Engineer is responsible for designing, implementing, and supporting purpose-built networks. This role serves as the technical leader for the network engineering and operations team, consistency, scalability, reliability, and alignment with long-term business and technology strategies. As the lead network engineer, this individual will be responsible for peer approvals, technical guidance and maintain technical expertise. In addition, this role provides mentorship, technical leadership, and Tier 3 escalation support to the Network engineering and operations teams while partnering closely with stakeholders across the organization. The Lead Network Engineer works closely with the business to collaboratively ideate, develop and implement innovative technology solutions that enable business unit capability needs. The Lead is seen as critical partner to the business unit team, and partners closely through all aspects of solution development and deployment.

Requirements

Minimum of 7+ years of technology evaluation, problem resolution and project management experience.
Advanced communication skills, particularly the ability to communicate technical information to non-technical audiences.
Demonstrated ability to work with a wide array of technical and managerial personnel to solve complex problems.
Strong customer service skills and orientation.
Knowledge of film entertainment, hospitality, video distribution, multicast and broadcast.
Experience in Wide area and Local Area network design, configuration, installation, evaluation, problem resolution, and project management.
Deep understanding of network concepts such as LAN, WAN, Internet and WiFi.
Demonstrated ability to lead, coordinate, and oversee complex projects.
Strong presentation skills.
Adept at written and oral communications.
Strong requirements facilitation skills.
Ability to interface and collaborate directly with IT constituents, executives, business partners, and vendors.
Ability to think innovatively.
Self-organizing and motivated.
Demonstrated success in the areas of team leadership, management and mentorship.
Ability to scale influence and leadership across a broad array business use cases and projects.
Understanding and practical application of the concepts of infrastructure service delivery, and service roadmaps.
Ability to understand customer perspective/feedback and inform leadership (voice of the customer).
Ability to think in terms of technologies and business/technical capabilities.
Ability to comprehend and apply architecture and frameworks to engineering designs and design reviews.
Understanding of delivery of infrastructure as a service.
Strong communication skills resulting in the ability to produce clear, concise and consumable verbal and written communications/depictions.
Self-aware.
Ability to effectively interact with cross functional senior technical and executive resources.
Bachelor of Science in Computer Science, Network Engineering, Electrical Engineering or comparable field of study, and/or equivalent work experience.

Nice To Haves

Core vendor specific certifications (Cisco and/or Arista and/or Palo Alto)

Responsibilities

Design, implement, and support purpose-built networks.
Serve as the technical leader for the network engineering and operations team, ensuring consistency, scalability, reliability, and alignment with long-term business and technology strategies.
Conduct peer approvals and provide technical guidance.
Provide mentorship, technical leadership, and Tier 3 escalation support to the Network engineering and operations teams.
Partner closely with stakeholders across the organization.
Work closely with the business to collaboratively ideate, develop and implement innovative technology solutions that enable business unit capability needs.
Partner closely through all aspects of solution development and deployment.
Mentor team members in the areas of technical aptitude and expertise, soft skills, risk analysis and relationship management.
Perform relationship management across all levels of the business unit and network services teams.
Directly participate in and oversee the design, engineering and deployment of business unit network solutions and capabilities.
Advocate for the business unit, and its needs in driving new standards, processes and the adoption of new technologies.
Oversee and manage quality service delivery from vendors and 3rd parties.
Perform risk management with respect to project oversight and solution development oversight, quickly raising issues to leadership.
Apply business rationale in the review of designs and solutions developed by the team, ensuring fit for use and financial efficacy.
Understand how data can improve efficiency and employ methods to exploit these benefits.
Provide expert technical leadership and be adept in the core technologies required.
Maintain working knowledge of BU specific technologies.
Drive development and enhancement of vendor technologies, strategies and roadmaps.
Drive adherence to technical standards, and where appropriate, propose new standards and technologies.