Lead Microsoft Dynamics 365 Developer

Kemper•Downers Grove, IL

1d•$89,000 - $148,100•Onsite

About The Position

Kemper is seeking a Lead Microsoft Dynamics 365 Developer to serve as the subject-matter expert for its Microsoft Dynamics 365 Customer Relationship Management (CRM) and Power Platform solutions. The role provides application-level technical ownership and leads the design, development, administration, integration, and production support of complex, business-critical CRM capabilities. It supports Direct-to-Consumer lead intake, distribution, and sales workflows, including integrations with policy, agency licensing, and other enterprise systems. The position operates with a high degree of autonomy and partners closely with Architects, Software Engineers, business leaders, and cross-functional technology teams to deliver secure, reliable, scalable solutions within enterprise architecture and standards. The Lead Developer leads solution design, development, administration, governance, application lifecycle management, integration, production support, testing and release practices, documentation, and technical guidance for Dynamics 365 and Power Platform solutions. The role serves as a senior escalation point for complex platform and production issues, leads root-cause analysis, promotes platform reliability and operational supportability, and evaluates new Microsoft capabilities for business value. The position works at a Kemper office. Locations listed are Alpharetta, Georgia; Birmingham, Alabama; Chicago, Illinois; Dallas, Texas; Downers Grove, Illinois; and Jacksonville, Florida. The salary range is $89,000 to $148,100. The role is eligible for an annual discretionary bonus and Kemper benefits, including medical, dental, vision, PTO, and 401(k). The position does not include visa sponsorship.

Requirements

Bachelor of Science in Computer Engineering, Computer Science, Information Systems, or a related area of study, or equivalent professional experience.
At least 5 years of progressively responsible hands-on experience administering, customizing, developing, and supporting Microsoft Dynamics 365.
Demonstrated experience independently leading the design and delivery of complex enterprise CRM solutions; strong Dynamics 365 for Sales experience is required.
Advanced Microsoft Power Platform expertise, including Model-Driven and Canvas Power Apps, Power Automate, Dataverse, plug-ins, and JavaScript.
Strong experience with C#/.NET and Microsoft Dataverse, including advanced customizations, business rules, security, data relationships, and application integration patterns.
Proficiency managing Power Platform environments, user licenses, security roles, Outlook integration, and related administrative functions.
Proficiency creating, managing, and deploying managed and unmanaged solutions across multiple environments.
Demonstrated experience leading the design and support of complex enterprise integrations using APIs and REST services, troubleshooting workflows across CRM and downstream systems, and partnering with architecture and platform teams on broader technical decisions.
Advanced problem-solving and analytical skills, including the ability to independently diagnose and lead resolution of complex application, data, integration, and production issues.
Ability to quickly learn new concepts, unfamiliar platforms, and technologies and apply them to business and technical problems.
Strong written and verbal communication skills; ability to influence technical and business stakeholders, explain complex technical concepts, and lead cross-functional technical discussions.
Strong organizational and time-management skills, with demonstrated ability to independently manage competing priorities, technical dependencies, production support, and delivery commitments.
Ability to create clear technical, operational, and end-user documentation and provide mentoring, knowledge transfer, and technical guidance.

Nice To Haves

Experience with Azure DevOps and/or Power Platform Pipelines.
Experience with Java and Spring Boot, API testing tools such as Postman, and integration with enterprise applications.
Experience with ServiceNow, Splunk, Power FX, Power Query, and Snowflake.
Experience with Microsoft Customer Insights or marketing automation platforms such as Salesforce Marketing Cloud, Microsoft Dynamics 365 Marketing/Customer Insights, or HubSpot.
Experience working with third-party vendors and within multiple delivery methodologies, including Agile and Waterfall.
Insurance industry experience, particularly with lead management, policy administration, agency/producer licensing, sales, or distribution processes.

Responsibilities

Lead the design, configuration, customization, development, and production support of complex Microsoft Dynamics 365 for Sales and broader Microsoft Power Platform solutions, serving as a technical escalation point.
Partner with business leaders and cross-functional teams, including QA, Marketing, Security, PMO, and enterprise technology teams, to translate business needs into technical solutions and drive implementation.
Lead application-level solution design and develop Model-Driven and Canvas Power Apps, Power Automate flows, Dynamics 365 plug-ins, JavaScript, and C#/.NET customizations.
Administer and govern Power Platform environments, user licensing, security roles, application access, Outlook integration, and related configuration; improve platform reliability and supportability.
Own application lifecycle management, including managed and unmanaged solutions, environment promotion, deployments, release readiness, and platform upgrades.
Lead technical design and support for Direct-to-Consumer lead intake, routing, distribution, and sales workflows, including integrations with policy administration, agency licensing, and other enterprise systems.
Lead the analysis and implementation of integrations using APIs and REST services; collaborate with Java/Spring Boot and other application teams to resolve end-to-end data and transaction issues.
Partner with Architects when integration or platform decisions have broader enterprise impact.
Act as a senior technical escalation point for production issues across CRM, Power Platform, and integrations; lead root-cause analysis and resolution, and improve resiliency, monitoring, and operational supportability.
Define and promote testing and release practices, including unit, integration, and regression testing; lead technical readiness for platform updates, patches, and releases.
Create and maintain technical, operational, and end-user documentation and ensure knowledge transfer across the team.
Provide technical leadership through solution design, code and configuration reviews, development patterns and standards, mentoring, and guidance to other developers.
Ensure solutions align with enterprise architecture, security, and platform governance, partnering with Architects on decisions outside established application design boundaries.
Evaluate new Dynamics 365 and Power Platform capabilities and recommend adoption where they provide business value; apply problem-solving and analysis to improve business processes, customer experiences, and technical sustainability.