Lead Memory Care Certified Caregiver (Med Aide)

Bethesda Senior Living Communities•Phoenix, AZ

10d•Onsite

About The Position

The Lead Memory Care Certified Caregiver (Medication Aide) provides compassionate care and assistance to residents in a quality customer-service environment that preserves their dignity. The role administers medications according to established policies and procedures and assists the Health Services Director with orders, medication ordering, medication administration, and audits of medication delivery procedures and systems. The caregiver also coordinates residents’ participation in daily tasks and recreational activities, provides guidance, ensures safety, and supports an engaging and fulfilling experience. The caregiver serves as the lead person on the unit during the scheduled shift and supervises Certified Caregivers and Care Partners under the leadership of the Health Services Director. Duties include ensuring adequate shift staffing, administering and documenting medications and treatments, monitoring residents’ health and reporting changes, assisting with activities of daily living, and supporting resident safety and comfort. The role also includes communicating with residents, families, physicians, pharmacies, and staff; helping with meal service and dining-room preparation; maintaining confidentiality and residents’ rights; and attending required meetings and training. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or equivalent preferred.
Certified Caregiver Certificate as required by the state.
CPR and First Aid as required by state regulations.
Current driver’s license and compliance with Bethesda’s Auto Policy requirements.
Interpersonal skills to communicate with residents, families, and staff.
Compassion for and genuine care for elderly and disabled individuals.
Knowledge of where Safety Data Sheets (SDS) for hazardous materials are located and ability to understand their guidelines.
Ability to work independently and prioritize workload as emergencies arise.
Ability to work in stressful situations involving residents, families, visitors, and other staff.
Knowledge and skills to administer medications safely.
Ability to demonstrate a servant heart and attitude in accordance with the Bethesda Senior Living Communities mission statement.
Ability to handle objects up to 50 pounds occasionally and/or up to 20 pounds frequently; stoop, bend, and reach; and lift residents in excess of 100 pounds with assistance.

Responsibilities

Ensure adequate shift staffing by handling call-offs and absences according to community policies and procedures.
Assist the Health Services Director with faxing and transcribing orders, ordering medications, and following up with physicians and pharmacies to ensure timely medication delivery.
Audit medication-delivery systems, check medication administration records for errors, and educate Certified Caregivers based on audit results.
Set up and administer medications according to established policies and procedures, perform narcotic counts at the beginning and end of each shift, and order medications from the pharmacy.
Contact residents’ families to obtain medications when needed, remove expired or discontinued medications, and prepare medications for drug destruction.
Administer treatments, take vital signs, weigh residents, and document changes, unusual occurrences, medical changes, and physician orders.
Ensure lab work, faxes, physician orders, and medication orders are completed and filed according to community policies and procedures.
Schedule doctor appointments and admit new residents according to community policy.
Assist residents with showers, grooming, dressing, toileting, and other activities of daily living as specified in care plans.
Assist with basic cleaning and maintenance, clean up after incidents while preserving resident dignity, and assist residents who have fallen.
Escort residents to and from the dining room, collect and transport laundry as needed, and assist with meals, beverages, meal orders, and dining-room preparation.
Respond to call lights with patience and compassion, listen to residents’ concerns, follow up with appropriate personnel, and make rounds to check residents’ safety and provide assistance.
Notify the Health Services Director, doctors, and families about changes in condition, incidents, and medication matters as needed.
Attend meetings, in-services, and training sessions as required by the Health Services Director or Executive Director.
Maintain confidentiality of residents’ personal information and protect and support residents’ rights.
Communicate positively and professionally with residents, families, visitors, employees, vendors, and guests, and provide tours to potential residents and families.
Maintain a professional appearance and demeanor and provide excellent customer service, including answering the phone promptly and professionally.
Coordinate daily meal-service coverage with the Culinary Services Director and/or Host/Hostess.
Perform other duties as assigned or required.