Lead Memory Care Certified Caregiver (Med Aide)

Elevation Senior Services•Phoenix, AZ
•Onsite

About The Position

The Lead Memory Care Certified Caregiver (Medication Aide) provides compassionate, quality care and assistance to residents while preserving their dignity. The role administers medications according to established policies and procedures and assists the Health Services Director with medication orders, documentation, audits, and delivery-system compliance. The caregiver coordinates and supports residents’ activities, daily tasks, and recreational opportunities, promoting safety and an engaging experience. The lead person on the unit during the scheduled shift, this role also supervises Certified Caregivers and Care Partners under the leadership of the Health Services Director. The position is full time and located at Bethesda Gardens Phoenix in Phoenix, Arizona.

Requirements

  • Interpersonal skills to communicate with residents, families, and staff.
  • Compassion and genuine care for elderly and disabled people.
  • Knowledge of where Safety Data Sheets (SDS) for hazardous materials are located and ability to understand their guidelines.
  • Ability to work independently and prioritize workload as emergencies arise.
  • Ability to work in stressful situations involving residents, families, visitors, and staff.
  • Knowledge and skills to administer medications safely.
  • Current driver’s license and compliance with Bethesda’s Auto Policy requirements.
  • Demonstrated commitment to Bethesda Senior Living Communities’ mission and servant-hearted approach.
  • Certified Caregiver Certificate as required by the state.
  • CPR and First Aid qualifications as required by state regulations.
  • Ability to handle objects weighing up to 50 pounds occasionally and/or up to 20 pounds frequently; stoop, bend, and reach; and lift residents weighing over 100 pounds with assistance.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Ensure adequate shift staffing by handling call-offs and absences according to community policies and procedures.
  • Assist the Health Services Director with faxing and transcribing orders, ordering medications, and following up with physicians and pharmacies to ensure timely medication delivery.
  • Audit the medication delivery system for compliance and provide education to Certified Caregivers based on audit results.
  • Work with the Health Services Director, Executive Director, and staff to address the needs of residents, families, physicians, and others.
  • Set up and administer medications according to established procedures; perform narcotic counts at the beginning and end of each shift; check medication administration records for errors; and order medications from the pharmacy.
  • Contact residents’ families about obtaining medications when needed, and remove expired or discontinued medications for destruction.
  • Administer treatments, take vital signs, weigh residents, and document changes, unusual occurrences, medical changes, and physician orders.
  • Ensure lab work, faxes, physician orders, and medication orders are completed and filed according to community procedures; schedule doctor appointments and admit new residents as needed.
  • Assist residents with showers, grooming, dressing, toileting, activities of daily living, and tasks specified in individual care plans.
  • Assist with basic cleaning and maintenance, clean up after incidents promptly while protecting residents’ dignity, and assist residents who have fallen.
  • Escort residents to and from the dining room, transport laundry as needed, serve meals and beverages, take meal orders, and help prepare and reset the dining room between meals.
  • Answer call lights patiently, listen to residents with empathy, make rounds to support resident safety, and follow up on resident concerns with appropriate personnel.
  • Notify the Health Services Director, doctors, and families of changes in condition, incidents, and medication matters as needed.
  • Attend meetings, in-services, and training sessions as required; maintain confidentiality and support residents’ rights.
  • Communicate positively and professionally with residents, families, visitors, vendors, and employees; answer phones promptly and help meet their needs.
  • Provide tours to prospective residents and families, explaining how individual needs can be met and promoting the community’s care services.
  • Maintain a professional appearance and demeanor that supports a positive, nurturing environment.
  • Coordinate with Culinary Services or dining staff to ensure meal-service coverage, take resident meal orders, provide requested drink refills, and assist with dining-room preparation and cleaning.
  • Supervise Certified Caregivers and Care Partners under the leadership of the Health Services Director.
  • Perform other duties as assigned or required.

Benefits

  • Medical insurance (HDHP or PPO) for full-time employees.
  • Vision, dental, and life insurance for full-time employees.
  • Health Savings Account with company match for full-time employees.
  • Flexible Spending Account.
  • Company matching 403(b) plan.
  • Paid vacation.
  • Personal, sick, and holiday leave.
  • Paid volunteer program.
  • Total Care Employee Assistance Program (EAP).
  • Wages on Demand.
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