Lead Medical Assistant

Prime Occupational Medicine•Reserve, LA

About The Position

The Lead Medical Assistant works under the guidance of the Clinic Supervisor to help maintain efficient patient flow and quality care during clinic and on-site hours. The role serves as a liaison between the Clinic Supervisor and staff, trains new staff, and oversees yearly certification. It involves recognizing ethical and legal responsibilities, performing clinical procedures and administrative duties, and undertaking supervisory duties when the Clinic Supervisor is absent. The Lead Medical Assistant keeps the supervisor informed about emerging personnel issues. The position is hourly and non-exempt and may involve work at various PRIME locations. Work is performed in a medical clinic setting and includes clinic and on-site services. Travel may be required.

Requirements

At least five years of experience in a medical clinic setting.
Certified Clinical Medical Assistant (CCMA) or Medical Assistant Certification.
Phlebotomy certification.
Knowledge of and adherence to HIPAA privacy and confidentiality standards.
Professionalism and confidentiality, including maintaining client and staff confidentiality.
Excellent communication skills.
Reliability and dependable transportation.
Patience and compassion.
Stress management and teamwork skills.
Ability to work independently and quickly and accurately.
Must pass a DISA drug screen and background check.
Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions within a workflow.
Ability to communicate with employees and visitors and complete tasks in situations with speed or productivity quotas.
Ability to sit or stand for prolonged periods; lift, carry, push, pull, or otherwise move objects up to 75 pounds; perform repetitive motions and substantial wrist, hand, and finger movements; and use computers, copy machines, and keyboards extensively.
Close visual acuity for preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading.
Ability to operate standard office equipment, carry parcels and packages, walk short distances, and drive a vehicle to deliver and pick up materials.

Responsibilities

Provide backup support to the medical assistant team and perform all functions of a medical assistant.
Assist with clinic scheduling, problem solving, patient wait times, and other areas of concern to improve efficient, quality services.
Review charts, lab test results, and required forms for completeness and determine whether follow-up is needed.
Oversee medical supplies inventory and perform preventive maintenance to keep medical equipment operating; sterilize instruments and supplies, inventory stock, place orders, and verify receipt.
Provide support for injury care.
Provide on-site services.
Work collaboratively with the Clinic Supervisor and staff on programs to improve client outcomes.
Serve as temporary Clinic Supervisor when the Clinic Supervisor is absent.
Perform phlebotomy services and give injections.
Maintain a safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations.
Keep equipment operating by following instructions, troubleshooting breakdowns, maintaining supplies, and performing preventive maintenance.
Maintain job knowledge by participating in educational opportunities and reading professional publications.
Adhere to professional standards, facility policies and procedures, and federal, state, and local requirements.
Take ownership of assigned work and explore opportunities to add value to job accomplishments.
Assist with performance reviews.
Work overtime, weekends, and holidays when required.
Maintain necessary attendance and punctuality.
Travel when required and use dependable transportation.
Perform other duties as assigned.