Lead Medical Assistant

CenterWell•Venice, FL

18d•$48,300 - $65,900•Onsite

About The Position

The Lead Medical Assistant serves as an initial point of contact for patient care and performs administrative and clinical tasks at an outpatient care site. The role leads advanced, specialized administrative, operational, and customer-support responsibilities, exercising independent initiative. It includes delivering direct patient care within the scope of active certification and coordinating processes and the work of others. The position reports to the Center Administrator. The role is onsite at Conviva Venice in Venice, Florida, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. and 40 scheduled hours per week. The stated annual pay range is $48,300–$65,900, with eligibility for a bonus incentive plan.

Requirements

Hold current Medical Assistant certification or registration through an organization recognized by Conviva/Humana. Accepted bodies are Allied American Health (AAH), American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), American Registry of Medical Assistants (ARMA)—Foreign Medical and Nurses Graduates only, National Association of Health Professionals (NAHP), National Association of Healthcare Technicians (NAHT), National Center for Competency Testing (NCCT), National Healthcareer Association (NHA), Medical Career Assessment (MedCA), or American Medical Certification Association (AMCA).
Demonstrated experience in phlebotomy.
Experience with medication and vaccine administration.
At least 2 years of supervisory or team lead experience in a clinical setting.
At least 3 years of Medical Assistant experience.
Current CPR certification.
Undergo TB screening as a selected candidate; the role is patient-facing and participates in the Tuberculosis (TB) screening program.

Nice To Haves

At least 3 years of Medical Assistant experience in a PCO center.
Value-based care experience, including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience.
Bilingual proficiency in English and Spanish; must pass a proficiency exam before communicating in a foreign language.

Responsibilities

Perform clinical tasks including taking vital signs, administering injections, collecting specimens, drawing blood, and conducting diagnostic tests.
Discuss symptoms with patients and enter information into electronic medical records.
Sterilize and clean equipment and maintain examination rooms at an outpatient care site.
Collaborate with physicians and nurses.
Deliver direct patient care within the scope of active certification.
Lead and coordinate advanced administrative and operational processes.
Monitor progress toward schedules and goals and oversee the work of others.