Lead Medical Assistant (Dermatology) | Knoxville, TN

Anne Arundel Dermatology•Knoxville, TN

About The Position

Anne Arundel Dermatology is hiring a Lead Medical Assistant to guide Medical Assistant staff and support physicians and other providers in delivering safe, effective, and efficient patient care. The role includes training and coaching new team members, supporting clinic operations, and providing hands-on patient care in a dermatology practice. The schedule is Monday through Friday, between 7:00 a.m. and 4:30 p.m., with travel to satellite offices as needed. Anne Arundel Dermatology provides dermatologic medical, surgical, and esthetic skin care and offers staff training and education, hands-on onboarding, and opportunities for career growth. The company reports more than 250 clinicians and 110 locations across seven states. The position requires a high school diploma or GED, certification or registration as a Medical Assistant, CPR certification, graduation from an accredited Medical Assistant program, and at least two years of Medical Assistant work experience. Prior dermatology experience is preferred. The work involves extended periods of standing and walking, other physical activity, and potential exposure to infectious organisms, chemicals, and sharp objects. Full-time employees regularly working at least 30 hours per week are eligible for the listed benefits.

Requirements

High school graduate or GED.
Certified or registered Medical Assistant.
CPR certified.
Graduation from an accredited Medical Assistant program.
At least two years of work experience as a Medical Assistant.
Able to triage patient problems.
Familiarity with and compliance with OSHA and HIPAA requirements, infection control, and bloodborne pathogen standards.
Knowledge of medical terminology, CPT and ICD-10 codes, and office financial policies.
Basic computer skills and experience using an EMR.
Able to operate standard office equipment, including a computer, fax, copier, and scanner.
Excellent verbal and written communication skills; fluent in English.
Able to work in a fast-paced and sometimes stressful environment and interact effectively, cooperatively, and courteously with staff, patients, and visitors.
Able to travel to satellite offices as needed.
Able to multitask, prioritize, and work both independently and as part of a team.
Able to read, understand, and follow oral and written instructions; spell, sort, and file materials alphabetically or numerically.
Able to meet the physical requirements, including standing and walking for extended periods, bending, twisting, reaching, balancing, using hands and fingers, talking and listening, handling supplies, and lifting and carrying up to 30 pounds.
Able to work with potential exposure to infectious organisms, chemicals, and sharp objects.

Nice To Haves

Previous experience in dermatology.

Responsibilities

Train and coach new Medical Assistant team members.
Help ensure operational efficiency and organize patient flow.
Escort patients to exam rooms and confirm their first and last name and date of birth.
Obtain and record vital signs.
Set up procedure trays, instruments, and equipment according to instructions.
Prepare pathology and laboratory specimens and route them to the appropriate lab based on the patient’s insurance plan.
Respond to patient questions in the office and by phone as instructed, and check to-dos and the nurse line.
Calibrate, clean, sterilize, and inventory equipment and instruments according to schedule; maintain records of maintenance.
Maintain medication supplies, discard expired supplies, and keep appropriate records.
Maintain infection control and ensure supply rooms and cabinets are stocked; order, sort, restock, and inventory supplies.
Document medical instructions given to patients and review wound care with patients when applicable.
Provide anesthesia and injections for procedures.
Ensure phone messages, faxes, and interdepartmental mail are addressed in a timely manner.
Maintain HIPAA compliance and perform other duties assigned by management.