Lead Medical Assistant

Nova Staffing Resources•Orlando, FL

4d•Onsite

About The Position

The Lead Medical Assistant provides patient-centered care and clinical and administrative support to providers in a busy practice. The role involves working in a fast-paced environment, both independently and collaboratively with a multidisciplinary team. The position is full-time, based in Orlando, Florida, and is scheduled Monday through Friday with no weekend shifts. The listed pay range is $21.00–$24.00 per hour, depending on experience.

Requirements

At least two years of hands-on experience in the same field, acting as a “right hand” to physicians.
Proficiency with Electronic Medical Records (EMR) software, Microsoft Excel, and Microsoft Outlook.
Exceptional verbal and written communication skills for professional interaction with patients, physicians, and colleagues.
Strong organizational and multitasking skills.
Flexibility and resourcefulness.
Ability to work independently with minimal supervision.

Responsibilities

Provide a welcoming, high-quality, patient-centered experience from arrival to departure.
Room patients promptly and prepare charts with vital signs and relevant clinical information.
Perform venipunctures, EKGs, spirometry, and other in-office tests.
Prepare and administer injections, maintain proper storage protocols, and reorder inventory as needed.
Assist providers with procedures and daily tasks to support clinical workflow and efficiency.
Communicate with patients about lab and radiology results, prescription refills, and general inquiries in a professional and timely manner.
Accurately document patient interactions in the EMR system.
Assist with incoming phone calls and process prior authorizations.
Promptly escalate and communicate patient or employee concerns to management.
Keep examination rooms, nursing stations, and restrooms clean, sanitary, and organized throughout the day.
Monitor, organize, and restock medical supplies, office materials, and medication samples.