Lead Medical Assistant
About The Position
The Medical Assistant 4 is the first point of contact for patient care and performs administrative duties in addition to clinical care. This role leads advanced and highly specialized administrative, operational, and customer support work, using independent initiative and judgment. The Medical Assistant performs clinical duties such as discussing symptoms, obtaining vital signs, administering medications and vaccines, performing phlebotomy, collecting specimens, conducting diagnostic screening tests, cleaning and sterilizing equipment, maintaining examination rooms, and documenting information in the electronic medical records system. The role collaborates closely with physicians and advanced practice providers and delivers direct patient care within the scope of active certification. The Medical Assistant 4 helps set daily priorities for an administrative work group and/or external vendors, coordinates work and monitors progress toward schedules and goals, and may oversee others or own a key process, program, product, or technology. Working within broad guidelines and with little oversight, the role contributes to process improvement, delivers in-depth education and training, and provides advanced guidance and mentoring to other Medical Assistants. This is a patient-facing position and is part of the Tuberculosis (TB) screening program; TB screening is required upon hire. The role is in-office in Anderson, South Carolina, Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 scheduled hours per week.
Requirements
- High school diploma or equivalent.
- At least 3 years of Medical Assistant experience.
- Phlebotomy experience.
- Medication and vaccine administration experience.
- Must be certified or registered.
- CPR certification.
- Complete TB screening upon hire.
Nice To Haves
- At least 1 year of Medical Assistant experience in a PCO center.
- Value Based Care experience, including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS patient experience.
- Bilingual proficiency in English and Spanish; must pass a proficiency exam before communicating in a foreign language.
Responsibilities
- Serve as the first point of contact for patient care and perform related administrative duties.
- Discuss symptoms and obtain patients' vital signs.
- Administer medications and vaccines, perform phlebotomy, collect specimens, and conduct diagnostic screening tests.
- Sterilize and clean equipment, maintain examination rooms, and document information in the electronic medical records system.
- Collaborate closely with physicians and advanced practice providers.
- Provide direct patient care within the scope of active certification.
- Set daily priorities for an administrative work group and/or external vendors, coordinate work activities, and monitor progress toward schedules and goals.
- Oversee others and/or serve as the primary administrative owner of a main process, program, product, or technology.
- Contribute to process improvement and deliver in-depth education and training.
- Provide advanced guidance and mentoring to other Medical Assistants.
Benefits
- Medical, dental, and vision benefits.
- 401(k) retirement savings plan.
- Paid time off and company and personal holidays.
- Paid parental and caregiver leave.
- Short-term and long-term disability benefits.
- Life insurance.
- Bonus incentive plan based on company and/or individual performance.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
