Lead, Medical Assistant (3343)

US Heart & Vascular•Houston, TX

40d•Onsite

About The Position

US Heart and Vascular is in need of a Lead Medical Assistant to join Memorial Cardiology Associates in Houston TX. This role involves leadership, team development, clinical and operational oversight, and inventory and resource management, all while ensuring quality, compliance, and excellent patient care.

Requirements

Certified or Registered Medical Assistant preferred.
Demonstrated leadership, communication, and organizational skills.
Strong knowledge of cardiology clinical workflows and Electronic Health Records (EHR) systems.
Ability to prioritize tasks, manage multiple responsibilities, and support a fast-paced clinical environment.
Proven ability to train, mentor, and develop team members.
Commitment to excellent patient care and continuous process improvement.

Responsibilities

Lead, mentor, and support Medical Assistants in daily operations.
Train new Medical Assistants, ensuring competency and adherence to clinical workflows.
Serve as a role model by demonstrating professionalism, accountability, positivity, and strong communication skills.
Provide coaching, guidance, and support to team members while fostering teamwork and collaboration.
Assist with conflict resolution and promote a positive, patient-centered culture.
Assist staff with prior authorizations, cardiac clearances, and other clinical administrative tasks.
Ensure all EKGs and clinical documents are scanned.
Monitor daily task completion and help maintain efficient patient flow.
Assist with scheduling hospital procedures and other clinical support functions.
Assist physicians with procedures as needed.
Create weekly Medical Assistant schedules to send to Clinical Manager.
Address and manage workflow assignments when team members are out of office.
Monitor inventory levels of medical and clinical supplies.
Ensure exam rooms and clinical areas remain properly equipped and operational.
Promote compliance with HIPAA, OSHA, infection control, and organizational policies.
Ensure accuracy in patient documentation, medication reconciliation, vital signs, and EKG procedures.
Maintain high standards of patient service, confidentiality, and professionalism.
Support patient safety initiatives and respond appropriately to urgent clinical situations within scope of practice.
Ensure staff consistently follow clinical protocols and best practices.