Lead, Medical Assistant (3196)

US Heart & Vascular • Wichita, KS

81d • Onsite

About The Position

US Heart and Vascular is in need of a full time Lead Medical Assistant to join our team at Heartland Cardiology in Wichita, KS. This role involves coordinating and supervising medical assistant staff, providing direct patient care, managing patient records, training new staff, and assisting physicians and nurses. The position also includes administrative tasks such as ordering supplies, handling billing and coding, and managing patient communications. The Lead Medical Assistant will be responsible for ensuring adherence to safety standards, performing EKGs, and maintaining equipment. They will also handle patient inquiries, prescription refills, and portal messages, ensuring timely responses and proper documentation. The role may involve moving between locations and assisting with insurance pre-certification and prior authorization.

Requirements

• Proven work experience as a Medical Assistant
• Experience in managing and/or leading a team
• Knowledge of medical regulations and medical office procedures
• Familiarity with healthcare systems, databases, and applications
• Excellent communication and leadership skills
• Ability to work under pressure and multi-task
• High school diploma or Texas accredited GED with 1 year of Medical Assistant experience, or recent graduation from an accredited Medical Assistant training program with completion of program externship.
• Must have experience in administration of EKGs.

Nice To Haves

• Cardiology practice experience preferred.

Responsibilities

• Coordinating and supervising activities of medical assistant staff
• Providing direct patient care, including taking vital signs
• Scheduling and coordinating patient appointments
• Maintaining patient records and ensuring compliance with HIPAA regulations
• Training and mentoring new medical assistants
• Assisting physicians and nurses during examinations and procedures
• Ordering medical supplies and equipment
• Conducting performance evaluations and managing staff schedules
• Handling patient inquiries and complaints
• Ensuring adherence to safety and cleanliness standards in the facility
• Performing administrative tasks, such as billing and coding for patient insurance
• Preps patient charts for next day clinic
• Reviews testing appointments to confirm there are orders for imaging; if order is missing, submit order with billable diagnosis codes utilizing ICD master list.
• Verifies and inputs patient medications into EMR. Making changes and additions as needed to the medication list.
• Access hospital EMRs as needed.
• Provides H&P and labs to ASC team at least 2 days in advance of case
• Fill out surgery patient sheet to flag cases for ASC.
• Call no show patients to reschedule them.
• Runs “missed appointment” query to identify patients that need to be rescheduled on a weekly basis.
• Responsible for EKG. Entering orders with correct physician and diagnosis. Accurate lead placement. (Proficiency Required).
• Charging equipment after each clinic.
• Notify the clinical manager if equipment is malfunctioning.
• Assists physicians with patient exams as needed.
• Operates electrocardiograph (EKG), treadmill, and other equipment to administer routine diagnostic test
• Maintains cleanliness and supplies in patient exam rooms.
• Takes pharmacy phone calls, reviews charts, and calls in prescription refills.
• Inventories medical supplies and materials
• Receives and returns portal messages in the EMR.
• Return patient calls/tasks, even if only to acknowledge receipt of the voicemail, and that an answer is being sought. Return calls within 24 hours.
• Add follow up documentation in clinical notes when task is completed (ie. Called patient to deliver results, scheduled follow up, etc).
• Schedules patients follow up visits during clinic appt.
• Thoroughly reviews testing instructions with patients at check out.
• Maintains current CPR and Medical Assistant certification.
• Responds to emergencies in the waiting, clinic or testing areas.
• May also be responsible for insurance precertification, prior authorization (until fully transition to the billing team).
• May be required to move between locations as needed.
• Performs other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED