Lead Medical Assistant (Full Time)

Schweiger Dermatology Group • Anaheim, CA

49d • $23 - $29 • Onsite

About The Position

Schweiger is a leading dermatology practice with a significant national presence, offering medical, cosmetic, and surgical dermatology and allergy services. The practice emphasizes creating the Ultimate Patient Experience and a great working environment. Schweiger has been recognized for its rapid growth and has received Great Place to Work certification. This specific role is for a Full-Time Lead Medical Assistant at their Anaheim Office, responsible for high-quality clinical and front office support to patients and providers. Previous healthcare and dermatology experience are required.

Requirements

• 2 - 3 years of experience working in a dermatology/medical environment required.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel, and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relation and customer services skills.
• Must be a professional, reliable, and dedicated employee.
• Must have strong critical thinking, problem resolution skills and be a great multitasker.
• Prefer prior experience working in a dermatology / medical environment.
• Open availability to work during weekdays and weekends.

Nice To Haves

• Experience using EMR software and patient scheduling systems
• Prior experience working in a dermatology / medical environment

Responsibilities

• Promote a professional and welcoming atmosphere to enhance the quality of service and care for patients and providers.
• Lead by example, maintain office presence, and uphold the highest level of professionalism.
• Maintain effective communication with office management to instill company values, vision, and protocols among colleagues and providers.
• Possess a thorough working knowledge of all standard operating protocols and policies pertaining to the clinical department.
• Have thorough knowledge of all clinical treatments, including pre-care and post-care instructions, and understand provider-to-patient flow to anticipate provider needs.
• Assist physicians in medical, cosmetic, allergy, and/or laser procedures, including prepping and cleaning exam rooms.
• Assist Office Management in daily clinical operations by supervising and evaluating day-to-day duties of assigned Medical Assistants/LPNs.
• Ensure assigned Medical Assistants/LPNs adhere to company policies and protocols, including opening and closing checklists.
• Scan consumables and retail products daily to maintain adequate stock and place orders as needed following expense protocols.
• Consistently maintain adequate medical supplies by executing weekly inventory counts, placing bi-weekly medical supply orders, and handling emergency orders while considering cost savings.
• Ensure all medical equipment is properly maintained to avoid shortages, overspending, or waste.
• Properly assist providers in recording prescribed treatments, medications, lab requisitions, biopsies, cultures, photos, prescriptions, prior authorizations, obtaining consents, and procedures within established guidelines.
• Work with Office Management to audit the consumable tracker and laser logs weekly.
• Audit all specimen logbooks and lab trackers for respective location's providers, ensuring they are up-to-date and protocols are followed.
• Oversee and ensure all required medical forms (written and/or electronic), such as consents, EMR notes, and lab results, are organized, accurate, and submitted in a timely manner.
• Work closely with management to execute new protocols and assist with training needs, including onboarding, training, and continued education for assigned Medical Support Staff.
• Work with MAs, LPNs, and MA Floaters to ensure timely handling of all refill and prior authorization requests, as well as To Do tasks.
• Assist office management in supervising and finding coverage for necessary shifts due to staff call-outs, emergencies, or PTO.
• Exude a strong understanding of and enforce CLIA, OSHA, and HIPAA regulations, and report/document incidents to office management.
• Properly cross-train to assist in covering the front desk during emergencies.
• Handle any other duties not mentioned above to ensure proper support to the respective office.
• Perform other duties as assigned by supervisor on an as-needed basis.

Benefits

• Medical (Virtual Care included)
• HSA/FSA
• Dental
• Vision
• 401K
• Company Sponsored Short Term Disability (Only applicable for non-California employee)
• Pre-tax savings available for public transit commuters
• Your birthday is an additional personal holiday
• Employee discounts on Schweiger skin care products & cosmetic services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed