Lead Medical Assistant

US Foot & Ankle Specialists•Anderson, SC
•Hybrid

About The Position

We're seeking an experienced and motivated Lead Medical Assistant to help lead our clinical team in a fast-paced podiatry practice. This role is ideal for a Medical Assistant who enjoys mentoring others, supporting physicians, and serving as a leader within the office while continuing to provide exceptional patient care. The Lead Medical Assistant performs all responsibilities of a Medical Assistant while serving as the primary resource for the clinical team. Acting as a liaison between management and staff, this position helps maintain efficient workflows, supports training and development, and fosters a positive, team-oriented environment.

Requirements

  • High School Diploma or GED
  • Medical Assistant program completion or 3+ years of clinical experience
  • 3 years of healthcare experience
  • Ability to work in a fast-paced environment and assist wherever needed
  • Strong multitasking, communication, and customer service skills
  • Ability to travel between local office locations, as needed
  • Technologically savvy; proficient in Microsoft 365 products, including Word, Excel, Outlook, and Teams

Nice To Haves

  • CMA or RMA certification preferred
  • 2 year of leadership experience preferred
  • Knowledge of health insurance processes, pre-authorizations, insurance verification, medical terminology, CPT codes, and ICD coding preferred

Responsibilities

  • Serve as the primary resource and point of contact for Medical Assistant staff
  • Lead by example by demonstrating professionalism, teamwork, and exceptional patient care
  • Anticipate and plan for physician and clinic needs to ensure efficient daily operations
  • Train and onboard new Medical Assistants and educate staff on new procedures and workflows
  • Assist with interviewing and hiring Medical Assistant candidates
  • Support staff scheduling and help ensure appropriate clinic coverage
  • Oversee medical supply inventory and coordinate ordering as needed
  • Assist with annual Medical Assistant evaluations and performance reviews
  • Monitor the cleanliness, organization, and functionality of medical office equipment
  • Perform all Medical Assistant clinical duties, including assisting physicians with patient care and in-office procedures
  • Communicate personnel concerns and operational issues to management while providing support and guidance to staff

Benefits

  • Health Insurance (Single & Family plans available)
  • Life Insurance
  • Disability Insurance
  • 401(k) Plan with Company Match
  • Employee Discount Program
  • Paid Time Off
  • Paid Holidays
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