Maintenance Technician Lead Delta

Westrock Coffee•Conway, AR

About The Position

The Lead Maintenance Technician sets up, adjusts, operates, and maintains automated production equipment in a modern, complex food production facility. The role coordinates, schedules, and performs planned and day-to-day Maintenance Department activities to support plant safety, quality, and productivity goals. The technician oversees and, when needed, trains maintenance technicians, and ensures work complies with applicable federal, state, and local requirements, BRC standards, and company rules, with priority given to plant safety. The position works closely with production and warehouse personnel to resolve and eliminate plant and process problems, and collaborates with maintenance and production teams on cross-training for system maintenance coverage across shifts. It also assists management with developing standard operating procedures and duty cycles for repairs and maintenance on process and packaging equipment. The role requires interpreting plans, specifications, schematics, flowcharts, timing diagrams, and operating and maintenance manuals for the systems overseen.

Requirements

Technical college education, a PLC certification course, or higher education.
At least 5 years of experience in a Consumer-Packaged Goods (CPG) environment, with in-depth knowledge of high-speed liquid filling in a large bottling or canning establishment.
Experience with retorts or pasteurizers, fillers, depalletizers, packers, cartoners, shrink wrappers, coding machines, three-phase motors, gearboxes, bearings, solenoid valves, vacuum pumps, chains, sprockets, belts, rollers, star wheels, pneumatics, chillers, contactors, relays, fuses, breakers, photoelectric sensors, and ultrasonic sensors.
Obtain CMT-2 certification through IMI (International Maintenance Institute) within 6 months of placement.
Management validation as a subject matter expert on in-house equipment.
Welding certification.
Ability to read and understand complex instructions, prints, flowcharts, timing diagrams, and schematics.
Ability to clearly articulate and relay instructions to personnel ranging from upper management to hourly associates.
Ability to write routine reports and correspondence and speak effectively before groups, customers, vendors, or employees.
Positive conflict-management skills and a continuous-improvement mindset, with familiarity with improvement methodologies.
Ability and willingness to promote and support a positive culture and follow Westrock Coffee values.
Ability to collaborate across the operation to achieve goals and objectives.
Ability to work independently with minimal supervision and manage multiple tasks in a fast-paced environment.
Ability to work in a team environment that expects honest communication, a positive attitude, engagement, and personal accountability.

Nice To Haves

CMRT certification.
Industrial Electrician Certification.
8 or more years of manufacturing maintenance experience in a food-grade facility.
Allen Bradley VFD training.
Experience fabricating plastics and metals into shapes and structures as needed.

Responsibilities

Schedule and prioritize planned work orders alongside day-to-day maintenance issues.
Record and report daily activities to the maintenance supervisor and at shift handoff meetings.
Provide direction and, when necessary, training to maintenance technicians.
Troubleshoot, repair, and maintain plant machinery and equipment.
Troubleshoot, repair, or replace control devices, including switches, photo eyes, proximity sensors, pushbuttons, contactors, and motor starters.
Troubleshoot, repair, or replace roaster components, including burners, valves, bearings, and scrapers.
Troubleshoot, repair, or replace hydraulic, pneumatic, and basic electrical power components.
Perform work-order repairs, inspections, and adjustments, along with preventative and predictive maintenance tasks.
Set up and operate metalworking equipment such as hand tools, welders, drill presses, sheet metal equipment, and grinders.
Work with production and warehouse personnel to resolve and eliminate plant and process problems.
Cross-train with maintenance and production teams on system maintenance to provide adequate coverage across shifts.
Assist management in developing standard operating procedures and duty cycles for process and packaging equipment repairs and maintenance.
Interpret and understand plans, specifications, schematics, operating manuals, and maintenance manuals for systems overseen.
Participate in plant safety, BRC, health, and environmental programs.
Perform other duties, responsibilities, and special projects as assigned.