Lead Maintenance Technician

Broe Real Estate Group•Denver, CO

2d•Onsite

About The Position

The Lead Maintenance Technician assists the Maintenance Supervisor with oversight and performs technical and mechanical work to ensure properties meet company standards for safety and functionality. The role leads technicians through daily operations of building equipment, maintains records, responds to resident requests, performs repairs, and assists with maintenance of the property’s interior and exterior. The technician directly oversees day-to-day maintenance operations and acts as stand-in supervisor when the Maintenance Supervisor is absent. The position includes troubleshooting and repairing plumbing, electrical, HVAC, boiler, flooring, window, and other systems; organizing and prioritizing service requests; overseeing common-area repairs and the make-ready process; and monitoring equipment, inventory, preventive maintenance, and safety practices. The Lead Maintenance Technician may also assist with recruiting, interviewing, training, and coaching team members, as well as other property tasks depending on operational needs. The role requires on-call availability under applicable policies and snow removal when accumulation reaches one inch or more, including on holidays. Duties take place indoors in environmentally controlled conditions and outdoors in varied weather. The role is non-exempt and eligible for overtime, with an estimated starting hourly wage of $27.00 and eligibility to participate in an annual discretionary bonus program. The exact starting wage is determined based on merit, seniority, geographic location, education, training, and relevant experience.

Requirements

High school diploma or equivalent.
Two to four years of experience as a maintenance technician or comparable experience.
Must provide proof of eligibility to work in the United States.
Understanding of Fair Housing laws.
Ability to solve practical problems in situations with limited standardization.
Ability to prioritize and manage multiple requests and workloads effectively.
Ability to self-motivate, take initiative, manage time, and work independently.
Ability to direct large teams.
Ability to climb ladders.
General knowledge of hand and power tools; must own basic hand and power tools.
General knowledge of electrical, plumbing, HVAC, flooring, mechanical, and carpentry work.
Strong customer-service skills.
Moderate verbal and written communication skills.
Ability to multitask and maintain a professional demeanor in stressful situations.
Ability to meet attendance requirements and maintain an organized, detailed, and reliable approach to duties and communication.
Ability to remain seated, speak and hear clearly, lift office products and supplies weighing up to 50 pounds, stoop, kneel, bend, reach, and manipulate hand and power tools.

Nice To Haves

EPA certification.
Certified Pool Operator (CPO) certification.
Relevant industry or accounting experience.
Experience with direct oversight of maintenance and the make-ready process.
Continuing education or a college degree.

Responsibilities

Troubleshoot and resolve problems involving plumbing, electrical, HVAC, boiler systems, flooring, windows, and other property systems.
Act as stand-in supervisor when the Service or Maintenance Supervisor is absent.
Lead, coach, and provide feedback to maintenance team members and ensure required tasks are completed.
Assist the management team with supervisory-related requests and organize and delegate daily resident service requests.
Complete service and management requests and use service requests and schedules to organize and improve team efficiency.
Prioritize supervisor requests and emergencies.
Inspect common areas and ensure necessary repairs are completed.
Assist with oversight of the property make-ready process and monitor progress using the make-ready tracker.
Coach make-ready technicians and recognize their successes.
Identify and correct hazardous property conditions when possible, and report hazards to the supervisor.
Ensure required safety logs, including pool, snow removal, and emergency phone logs, are completed and deficiencies addressed.
Inspect workstations for potential hazards and discuss findings with team members.
Monitor equipment condition and perform repairs as needed.
Monitor maintenance-supply inventory and promptly communicate replenishment needs to the Maintenance Supervisor.
Coordinate and support timely preventive maintenance on property equipment and apartment homes.
Assist with implementing safety procedures and requirements for equipment and protective clothing, including those required by OSHA.
Assist with implementing the Global Harmonization System, including maintaining Safety Data Sheets and proper labeling, storage, and handling of materials.
Report to work as scheduled and arrive on time.
Assist with recruiting and interviewing candidates, communicating further-education opportunities, and providing onsite training.
Follow on-call policies and procedures.
Shovel snow when accumulation reaches one inch or more, including on holidays.
Assist with other property work as needed, which may include painting, groundskeeping, trash pickup, pool maintenance, housekeeping, or office support.