Lead Mailroom Clerk

First National Bank Alaska•Anchorage, AK

About The Position

First National Bank Alaska is seeking a Lead Mailroom Clerk to support its Mail Operations Team. The role helps start the workday and coordinates with the Mailroom Supervisor, Mail Clerks, and internal customers regarding operational needs. It assists with mailroom operations, verifies the completeness of other operators’ work, and ensures correspondence is sorted and distributed according to bank procedures and postal regulations. The position also oversees postage equipment and courier vehicles, supports cost-effective use of USPS automation rates, assigns duties, trains staff, coordinates research requests and vendor or transportation services, and maintains mailing supplies. The role requires a valid driver’s license. The minimum salary is $19.50 per hour, with the final job and salary offer commensurate with experience. The schedule is Monday through Friday, 6:45 a.m. to 3:45 p.m.

Requirements

At least 18 months of document- or package-related experience or training, or an equivalent combination of education, training, and experience.
Valid driver’s license.
General office machine experience.
Ability to operate computer- or mechanically based postal equipment.
Strong organization, clerical, and time-management skills.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and communicate effectively with customers, vendors, and employees.
Ability to calculate figures and amounts and apply basic algebra concepts.
Ability to solve practical problems, interpret varied instructions, and identify operational inefficiencies and recommend improvements.
Ability to meet the described physical demands, including regularly lifting or moving up to 25 pounds and frequently lifting or moving up to 50 pounds.

Nice To Haves

Six months of lead experience.
Knowledge of postal regulations.
Word processing, database, and spreadsheet experience.

Responsibilities

Verify the completeness of other operators’ work and ensure outgoing and incoming correspondence is sorted and distributed according to bank procedures and postal regulations.
Oversee maintenance and safe operation of postage equipment and courier vehicles.
Ensure outgoing USPS automation rates are used to maximize savings and reduce postage expenses.
Assign duties, maintain continuity of procedures, and train staff on procedures.
Respond to internal and external research requests and coordinate with vendors and transportation services, including USPS, FedEx, and contracted couriers.
Maintain adequate mailing supplies to support unit mailing activities.
Keep up to date on relevant laws and regulations and complete compliance training on time.
Follow applicable bank policies, procedures, laws, and regulations.
Protect customer confidence and confidential information.
Perform other work-related duties as assigned by the supervisor.