Lead Mail Clerk
The MCS Group•Santa Ana, CA
•Onsite
About The Position
The Lead Mail Clerk manages incoming and outgoing mail, package distribution, courier services, and administrative support while ensuring accuracy, professionalism, and timely service delivery. This is a full-time, on-site position in Fountain Valley, California.
Responsibilities
- Pick up USPS mail when required.
- Receive inbound mail and parcels from USPS and commercial carriers.
- Screen, sort, process, and route incoming mail.
- Electronically record and track accountable packages and other designated items.
- Maintain appropriate chain-of-custody controls.
- Provide electronic notification to recipients when designated packages are received and/or delivered.
- Perform scheduled internal mail and parcel delivery routes.
- Obtain proof of delivery when required.
- Research undeliverable, unidentified, mystery, or misdirected mail and packages.
- Respond to customer inquiries regarding mail and package status.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
