About The Position

MedSpeed is a healthcare logistics company that partners with organizations nationwide to transport medical supplies and specimens. The Lead Logistics Service Representative/Medical Driver handles daily pickups and deliveries of medical and related items, with an emphasis on safety and customer service. The role is the primary backup driver and requires learning all routes at the location. The position also supports route operations, team training, fleet maintenance coordination, client requests, material staging, location in-services, and operational data maintenance. The Lead helps ensure compliance with safety, client, and operational procedures and contributes to a collaborative team culture. This is a full-time position in Charlottesville, Virginia, scheduled Monday through Friday from 12:00 PM to 8:30 PM, at $20.00 per hour. A company vehicle is provided.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license and clean driving history.
  • At least 21 years of age due to driving requirements.
  • Demonstrated dependability and reliability.
  • Strong customer service and interpersonal skills.
  • Familiarity with technology and ability to adapt to it.
  • Ability to follow procedures closely.
  • Ability to determine efficient routes between multiple points.
  • Excellent written and oral communication skills.
  • Strong computer skills, including proficiency with Microsoft Office Suite.
  • Process-oriented mindset focused on continuous improvement.
  • Ability to pass an initial and random background check and drug screen.
  • Ability to drive a non-commercial vehicle throughout the shift on various roads and in varying weather conditions.
  • Collaborative work style and ability to work well within and across departments.
  • Completion of a criminal background check, drug screen, and motor vehicle record review as a condition of employment.

Nice To Haves

  • Associate or bachelor's degree.
  • Relevant industry or driving experience.

Responsibilities

  • Safely transport lab specimens, medical records, pharmaceuticals, x-rays, hospital supplies, interoffice mail, and related materials.
  • Use a handheld scanning device to accurately track items through the transportation cycle.
  • Follow operating policies, procedures, and service schedules.
  • Drive safely and courteously and present a professional image to clients and the public.
  • Conduct pre- and post-trip vehicle inspections and keep the vehicle clean and orderly.
  • Learn and cover routes across the location, with flexibility to cover up to 100% of market route activities.
  • Support classroom and on-the-road training for new team members.
  • Assist Logistics Service Representatives with pre- and post-route activities and provide on-road communication and support.
  • Monitor route and on-demand activities.
  • Assist with coordination of preventative fleet maintenance.
  • Ensure compliance with safety, client, and operational procedures and identify improvement opportunities with management.
  • Support new-location in-services and maintain system data.
  • Respond to basic client requests, such as item tracking or label ordering.
  • Coordinate staging of materials for same-day or next-day routes.
  • Maintain daily communication with onsite or offsite management.
  • Help build and nurture a collaborative MedSpeed team culture.
  • Perform other job-related duties as assigned.

Benefits

  • Training through the Blue Shirt Certified program.
  • Career advancement opportunities.
  • Medical, dental, and vision plans.
  • Flexible spending account (FSA).
  • 401(k).
  • On-demand pay with early access to earned wages.
  • Paid time off.
  • Company vehicle.
  • Fixed schedules.
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