About The Position

Mayo Clinic Laboratories seeks a Lead Lab Assistant to support the management team in coordinating the duties and activities of a laboratory work unit. The role facilitates workflow through clerical and specimen-processing work, including inventory management, filing, stocking, and rotating supplies. It also contributes to staff training and continuing education and requires discretion when handling confidential employee concerns and issues. The position performs pre-analytic specimen processing, operates laboratory and office equipment, enters information and test orders into the laboratory computer system, and may respond to a high volume of calls about laboratory testing. The Lead Lab Assistant ensures correct patient identification on specimens and documentation and helps resolve pre-analytic specimen-related issues. The role supports patient testing and may include complex reagent preparation, work-unit supply inventory management, and operation of automated systems. The position is not eligible for visa sponsorship or transfer, and Mayo Clinic does not participate in the F-1 STEM OPT extension program. Employees hired into the role must complete two years in the position before becoming eligible to transfer to other Mayo Clinic positions.

Requirements

  • Associate's degree, or a high school diploma or equivalent and two years of work experience that includes clinical laboratory and/or other relevant experience.
  • Ability to accurately read specimen labels and work with numbers to prevent mislabeling.
  • Ability to stay organized, prioritize tasks, and work in a fast-paced environment.
  • Good human relations skills and effective oral and written communication skills.
  • Ability to work independently and in a team environment.
  • Ability to accommodate scheduling adjustments, off-shifts, holidays, and weekend work assignments.
  • Attention to detail and ability to adhere to strict safety requirements when handling chemicals, reagents, and infectious agents.
  • Applicants must attach a resume; internal applicants must also attach their three most recent performance appraisals.
  • Internationally or foreign-trained applicants must provide a detailed equivalency evaluation showing a U.S.-equivalent degree, completed by an organization listed with NACES or AICE; the applicant is responsible for the cost.
  • DLMP/MCL employees in their current lab or position for less than two years must attach early-release approval from their supervisor. Non-DLMP internal applicants in their current department or position for less than one year must attach supervisor early-release approval.
  • Employees hired into the position must complete two years in the role before becoming eligible to transfer to another position within Mayo Clinic.
  • Must be eligible to work without visa sponsorship or transfer; Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Nice To Haves

  • Associate’s degree in a health or science field.
  • Previous experience or knowledge of computers, keyboarding, telephone operations, and other office equipment.

Responsibilities

  • Assist and work cooperatively with the management team in managing work-unit duties and activities.
  • Facilitate workflow by performing clerical and processing duties, including inventory, filing, stocking, and rotating inventory.
  • Participate in training and continuing education of staff.
  • Perform pre-analytic specimen processing.
  • Operate laboratory and office equipment and enter information and test orders into the laboratory computer system.
  • Respond, as needed, to a high volume of calls seeking laboratory testing information.
  • Ensure correct patient identification on specimens and documentation, and resolve pre-analytic specimen-related issues.
  • Provide support for patient testing as part of the laboratory team.
  • As needed, perform complex reagent preparation, manage work-unit supply inventory, and operate automated systems.
  • Maintain confidentiality of employee concerns and issues.

Benefits

  • Multiple medical plan options.
  • Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
  • Affordable vision plan with a national network.
  • Health Savings Account and Flexible Spending Accounts for eligible expenses.
  • Competitive retirement package.
  • Continuing education and advancement opportunities.
  • Competitive compensation.
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