About The Position

The Lead Lab Assistant supports the management team in coordinating the duties and activities of the work unit and facilitating laboratory workflow. The role performs clerical and processing tasks, including inventory management, filing, stocking, and rotating supplies, and participates in staff training and continuing education. It requires maintaining confidentiality concerning employee issues and concerns. The position performs pre-analytic specimen processing; operates laboratory and office equipment; enters information and test orders into the laboratory computer system; and may respond to a high volume of calls about laboratory testing. The Lead Lab Assistant ensures correct patient identification on specimens and documentation, and helps resolve pre-analytic specimen issues. As part of the laboratory team, the role supports patient testing and may prepare complex reagents, manage work-unit supply inventory, and operate automated systems. The role requires flexibility to accommodate schedule adjustments, off-shifts, holidays, and weekends. This position is not eligible for visa sponsorship or transfer, and Mayo Clinic does not participate in the F-1 STEM OPT extension program. Employees must complete two years in the position before becoming eligible to transfer to other Mayo Clinic positions.

Requirements

  • Associate's degree, or a high school diploma or equivalent and two years of work experience, including clinical laboratory and/or other relevant experience.
  • Ability to accurately read specimen labels and work with numbers to prevent mislabeling.
  • Organized, able to prioritize, and able to work in a fast-paced environment.
  • Good human relations skills and effective oral and written communication skills.
  • Ability to work independently and in a team environment.
  • Ability to accommodate scheduling adjustments, off-shifts, holiday, and weekend work assignments.
  • Attention to detail and ability to follow strict safety requirements when handling chemicals, reagents, and infectious agents.
  • Applicants must attach a resume. Internal applicants must attach their three most recent performance appraisals.
  • Internationally or foreign-trained applicants must provide a detailed equivalency evaluation showing a U.S.-equivalent degree, completed by an organization listed as a member of NACES or AICE; the applicant is responsible for the evaluation cost.
  • DLMP/MCL employees in their current lab/position for less than two years must attach early-release approval from their supervisor. Non-DLMP internal applicants in their current department/position for less than one year must attach early-release approval from their supervisor.
  • Employees must complete two years in this position before becoming eligible to transfer to other positions within Mayo Clinic.

Nice To Haves

  • Associate’s degree in a health or science field.
  • Previous experience or knowledge of computers, keyboarding, telephone operations, and other office equipment.

Responsibilities

  • Assist and work cooperatively with the management team in managing work-unit duties and activities.
  • Facilitate workflow by performing clerical and processing duties, including inventory, filing, stocking, and rotating inventory.
  • Participate in training and continuing education of staff.
  • Maintain confidentiality of employee concerns and issues.
  • Perform pre-analytic specimen processing.
  • Operate laboratory and office equipment.
  • Enter information and test orders into the laboratory computer system.
  • May respond to a high volume of phone calls seeking laboratory testing information.
  • Ensure correct patient identification on specimens and documentation, and resolve pre-analytic specimen-related issues.
  • Support patient testing as an integral member of the laboratory team.
  • May perform complex reagent preparation, manage work-unit supply inventory, and operate automated systems.

Benefits

  • Medical plan options.
  • Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
  • Vision plan with a national network.
  • HSA and FSA pre-tax savings accounts for eligible expenses.
  • Competitive retirement package.
  • Competitive compensation.
  • Comprehensive benefit plans.
  • Continuing education and advancement opportunities.
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