Lead Lab Assistant - Mayo Clinic Laboratories - Various Schedules

Mayo Clinic•Rochester, MN

About The Position

Mayo Clinic Laboratories is seeking a Lead Lab Assistant to support the management team in coordinating the duties and activities of a work unit. The role facilitates workflow through clerical and processing tasks, including inventory management, filing, stocking, and rotating supplies. It also supports staff training and continuing education and requires discretion when handling confidential employee concerns and issues. The position performs pre-analytic specimen processing, operates laboratory and office equipment, enters information and test orders into the laboratory computer system, and may answer a high volume of calls requesting laboratory testing information. The Lead Lab Assistant ensures accurate patient identification on specimens and documentation and helps resolve pre-analytic specimen issues. The role supports patient testing and may include complex reagent preparation, work-unit supply inventory management, and operation of automated systems. The position is not eligible for visa sponsorship or transfer, and Mayo Clinic does not participate in the F-1 STEM OPT extension program. Employees must complete two years in this position before becoming eligible to transfer to other Mayo Clinic positions. Applicants may be asked to complete an OnDemand recorded interview. A resume is required with every application; internal applicants must also provide their three most recent performance appraisals. Internationally or foreign-trained applicants must provide a detailed degree equivalency evaluation from an organization affiliated with NACES or AICE, at their own expense. Certain internal applicants who have been in their current role for less than the stated period must provide early-release approval from their supervisor.

Requirements

Associate's degree, or a high school diploma or equivalent and two years of work experience, including clinical laboratory and/or other relevant experience.
Ability to accurately read specimen labels and work with numbers to prevent mislabeling.
Ability to organize, prioritize, and work in a fast-paced environment.
Good human relations skills and effective oral and written communication skills.
Ability to work independently and as part of a team.
Ability to accommodate scheduling adjustments, off-shifts, holiday work, and weekend work assignments.
Attention to detail and ability to follow strict safety requirements for handling chemicals, reagents, and infectious agents.
Resume must be attached to the application.
Internal applicants must attach their three most recent performance appraisals.
International/foreign-trained applicants must provide a detailed equivalency evaluation showing the U.S. equivalent degree, completed by a NACES-member or AICE-listed organization; the applicant pays the cost.
DLMP/MCL employees in their current lab/position for less than two years must attach early-release approval from their supervisor.
Non-DLMP internal applicants in their current department/position for less than one year must provide early-release approval from their supervisor.

Nice To Haves

Associate's degree in a health or science field.
Previous experience or knowledge of computers and keyboarding, telephone operations, and other office equipment.

Responsibilities

Assist and work cooperatively with the management team in managing the duties and activities of the work unit.
Facilitate workflow by performing clerical and processing duties, including inventory, filing, stocking, and rotating inventory.
Participate in training and continuing education of staff.
Maintain confidentiality of employee concerns and issues.
Perform pre-analytic specimen processing.
Operate laboratory and office equipment.
Enter information and test orders into the laboratory computer system.
May respond to a high volume of phone calls requesting laboratory testing information.
Ensure correct patient identification on specimens and documentation, and resolve pre-analytic specimen-related issues.
Provide support for patient testing as an integral member of the laboratory team.
May prepare complex reagents, manage work-unit supply inventory, and operate automated systems.