Lead Institutional Services Automation Quality Control Analyst

Computer Task Group, Inc•Wilmington, DE

8d•Onsite

About The Position

CTG is seeking to fill a Lead Institutional Services Automation Quality Control Analyst opening for our client. This role involves designing, developing, and maintaining scalable test automation frameworks for UI, API, integration, and performance testing. The analyst will define and implement test automation strategy, tools, frameworks, and architecture, translating business requirements into comprehensive automated test coverage. Integration into CI/CD pipelines and collaboration with development teams are key aspects of this position. The role also includes reviewing automation code, supporting various testing strategies (data, environment, performance, security, load), evaluating emerging testing technologies like AI-assisted testing, monitoring automation metrics, and troubleshooting complex issues. Adherence to risk, regulatory, audit, and internal control standards is also required.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field, or equivalent experience.
5+ years of experience in software quality assurance, test automation, or quality engineering.
Experience with UI, API, and integration test automation and automation framework development.
Experience with Agile/Scrum, CI/CD, and automated testing tools.
Strong experience translating business requirements into test strategies and automated test cases.
Experience with Appian and business process validation.
Strong analytical, problem-solving, communication, and collaboration skills.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Nice To Haves

Experience with performance, load, and security testing.
Experience implementing AI-assisted testing tools and practices.
Experience with financial services, banking, or Institutional Services applications.
Experience mentoring or serving as a technical resource for QA team members.

Responsibilities

Design, develop, and maintain scalable test automation frameworks for UI, API, integration, and performance testing.
Define and implement test automation strategy, tools, frameworks, and architecture.
Translate business requirements and acceptance criteria into comprehensive automated test coverage.
Integrate automated testing into CI/CD pipelines and software development workflows.
Collaborate with Development, Product Owner, and Engineering teams throughout Agile sprints.
Review automation code and test scripts for quality, scalability, and maintainability.
Support test data, environment, performance, security, and load testing strategies.
Evaluate emerging testing technologies, including AI-assisted testing, to improve efficiency and coverage.
Monitor automation metrics, KPIs, test coverage, and execution results; communicate status and risks to stakeholders.
Troubleshoot complex technical and operational issues and provide guidance to less experienced team members.
Adhere to risk, regulatory, audit, and internal control standards.
Lead automation quality assurance initiatives supporting Institutional Services software products.
Develop and execute automated testing strategies across functional and non-functional requirements.
Identify defects, risks, and quality issues throughout the software development lifecycle.
Promote continuous improvement of automation frameworks, testing processes, and quality metrics.