Lead Institutional Services Automation Quality Control Analyst

Computer Task Group, Inc•Wilmington, DE

8d•Onsite

About The Position

CTG is seeking a Lead Institutional Services Automation Quality Control Analyst for our client. This is a 12-month contract position located in Wilmington, DE. The role involves leading QA automation, test automation, and quality control for Institutional Services applications. The analyst will design, develop, and maintain various test frameworks, create and manage test cases, integrate automated testing into CI/CD pipelines, and translate business requirements into automated test scenarios. Responsibilities also include supporting test data, environment management, performance/load testing, automation metrics, evaluating AI-assisted testing tools, and communicating test results to stakeholders. The scope includes leading test automation strategy, framework development, QA analysis, business process validation, and ensuring comprehensive test coverage.

Requirements

Bachelor’s degree in Computer Science, IT, Engineering, or related field, or equivalent experience.
5+ years of experience in QA, Quality Assurance, Quality Control, Software Testing, or Test Automation.
Strong experience with automation frameworks, UI/API testing, test scripting, CI/CD, Appian, and Zephyr.
Experience with Agile/Scrum, SDLC, business process validation, and defect management.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Nice To Haves

Experience with performance, load, security, and integration testing.
Financial services or banking experience.
Experience with AI-assisted test automation.

Responsibilities

Lead QA automation, test automation, and quality control for Institutional Services applications.
Design, develop, and maintain UI, API, integration, functional, performance, and automated test frameworks.
Develop automation scripts using Appian and related testing tools.
Create and manage test cases, requirements traceability, and test execution using Zephyr.
Integrate automated testing into CI/CD pipelines and Agile/SDLC processes.
Translate business requirements and acceptance criteria into automated test scenarios.
Partner with Developers, Engineers, and Product Owners to identify defects and improve application quality.
Support test data, environment management, performance/load testing, and automation metrics.
Evaluate AI-assisted testing tools and automation practices to improve test coverage and efficiency.
Communicate test results, coverage, defects, risks, and quality status to stakeholders.
Lead test automation strategy, framework development, QA analysis, and business process validation.
Ensure comprehensive functional and non-functional test coverage and continuous quality improvement.