Lead Installer - Custom Millwork and Fixtures
About The Position
We are looking for a Lead Installer who is highly skilled, trustworthy, and capable of problem-solving independently. This role requires flexibility with work hours, including days, nights, weekends, and long or unusual schedules, to ensure job completion. The ideal candidate can effectively install, troubleshoot, and develop plans to address issues. They should be adept at communicating changes and understanding potential challenges by thoroughly reviewing job details. Strong interpersonal skills are essential for managing client interactions, taking charge professionally, and ensuring clients feel confident. This role involves coordinating with General Contractors (GCs), site supervisors, and other trades under tight deadlines, understanding the importance of project completion for retail openings, and knowing when to assertively manage the work or halt progress if issues arise to prevent costly rework. The position requires willingness to travel and work nights and weekends, acknowledging the dynamic nature of the industry. A unique aspect of this role at Axiom is the collaboration with the in-house fabrication team, as Axiom builds the items being installed. Installers may also participate in fabrication in the shop when not traveling, and can provide feedback for production improvements based on site experiences. This role is for someone who thrives in situations where perfect instructions are not always available and can effectively handle unexpected challenges.
Requirements
- Ability to figure things out and troubleshoot independently.
- Flexibility to work varied hours, including days, nights, weekends, and long days.
- Proficiency in installation and troubleshooting.
- Ability to assess problems, devise plans, and manage changes.
- Strong interpersonal skills for client and stakeholder management.
- Experience leading multi-phase retail, event, or commercial installs.
- Experience managing relationships with GCs on site.
- Experience with structural rigging, anchoring, and fastening across multiple materials.
- Willingness to travel.
- Ability to work effectively in situations with evolving plans and challenges.
Nice To Haves
- Experience training other installers.
Responsibilities
- Lead multi-phase retail, event, or commercial installs from initial logistics meetings through final sign-off.
- Manage and coordinate with GCs, site supers, and other trades to meet tight deadlines.
- Troubleshoot installation issues and develop effective solutions.
- Communicate effectively with clients and stakeholders, adapting language to the audience.
- Train and mentor other installers.
- Perform structural rigging, anchoring, and fastening on various materials.
- Collaborate with the fabrication team in the shop when not on the road.
- Provide feedback to production for improvements based on installation experiences.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
