About The Position

As a Lead Infrastructure Engineer at JPMorganChase within Infrastructure Platforms, you will serve as a senior technical authority responsible for designing, engineering, and supporting enterprise-grade network infrastructure across on-premises and cloud environments. You will influence how the firm connects, scales, and secures its global technology footprint, bridging traditional data center capabilities with modern cloud networking solutions across AWS, Azure, and Google Cloud. The role includes designing and implementing hybrid and multi-cloud network solutions, providing high-level escalation support for critical networking incidents, and enabling connectivity through cloud networking and virtual fabric services. You will lead network planning and provisioning, improve operational efficiency and reliability, collaborate with technology and business teams on architecture decisions, develop automation capabilities, and represent JPMorganChase in engagements with external partners, vendors, and service providers. Evening and weekend hours may be required to support critical infrastructure operations and maintenance windows.

Requirements

  • Formal training or certification in infrastructure engineering concepts and at least 5 years of applied experience.
  • Proficiency across operational support, network design—including compliance and security considerations—and network engineering disciplines, including planning and provisioning.
  • Demonstrated experience with cloud networking technologies, including Transit Gateways, Direct Connects, ExpressRoutes, and Virtual WAN across AWS, Azure, and Google Cloud.
  • Experience with virtual routers and virtual fabric overlay services such as Equinix Fabric or Megaport Virtual Cross Connects.
  • Knowledge of more than one infrastructure technology domain and the ability to apply cross-domain expertise to solve complex problems.
  • Intermediate understanding of business technology drivers and their impact on infrastructure and architecture design decisions.
  • Ability to work evening and weekend hours as required to support critical infrastructure operations and maintenance windows.
  • Strong interpersonal and communication skills, including the ability to represent the firm effectively in external partner and vendor engagements.

Nice To Haves

  • AWS Advanced Networking Specialty certification or equivalent cloud networking credential.
  • Cisco Certified Network Professional (CCNP) certification or equivalent enterprise networking credential.
  • Experience working with APIs, including command-line testing, and the ability to script and automate network workflows.
  • Basic programming knowledge, particularly in Python, to support infrastructure automation and tooling initiatives.
  • Demonstrated ability to think creatively and deliver innovative solutions through continuous improvement methodologies.

Responsibilities

  • Design and engineer complex network infrastructure solutions aligned with compliance, security, and enterprise architecture standards across hybrid and multi-cloud environments.
  • Perform technical network software and hardware configurations for large-scale, mission-critical infrastructure deployments.
  • Provide 4th-level escalation support for Severity 1 networking incidents, driving rapid resolution and minimizing business impact.
  • Architect and implement cloud networking solutions, including Transit Gateways, Direct Connects, ExpressRoutes, and Virtual WAN, as extensions of the firm's data center strategy.
  • Engineer and support virtual fabric overlay services such as Equinix Fabric and Megaport Virtual Cross Connects to enable connectivity across environments.
  • Lead network planning and provisioning activities, applying continuous improvement principles to improve operational efficiency and reliability.
  • Collaborate with cross-functional technology and business teams to translate business technology drivers into scalable infrastructure architecture decisions.
  • Develop and maintain automation and scripting capabilities to streamline network operations and reduce manual intervention.
  • Represent JPMorganChase in engagements with external technology partners, vendors, and service providers.
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