Lead Infrastructure Engineer

JPMorganChase•Seattle, WA

About The Position

As a Lead Infrastructure Engineer at JPMorganChase within Network Services, you will be a key member of a high-performing team delivering infrastructure and performance excellence. You will apply deep knowledge of network, infrastructure, software, applications, and technical processes within infrastructure engineering, while continuing to develop technical and cross-functional knowledge beyond your aligned domain of expertise. The role applies technical expertise and problem-solving methodologies to infrastructure projects, drives workstreams involving infrastructure engineering technologies, and collaborates across platforms to resolve issues and modernize technology and processes. It also uses enterprise-authorized AI capabilities to support infrastructure analysis, design documentation, delivery, and automation, with careful validation and attention to data sensitivity, security, resiliency, and auditability.

Requirements

  • Formal training or certification in infrastructure engineering concepts and at least 5 years of applied experience.
  • Deep knowledge in one or more network infrastructure engineering areas, such as hardware, Active Directory, networking, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments.
  • Demonstrated experience using enterprise-authorized AI capabilities in infrastructure engineering workflows, with strong validation habits and awareness of data sensitivity.
  • Ability to review and validate AI-assisted recommendations before implementation, escalate when uncertain, and ensure outcomes meet resiliency, security, and auditability expectations.
  • Deep knowledge of one specific infrastructure technology and scripting languages.
  • Practical experience with infrastructure-as-code and automation frameworks, such as Ansible, Terraform, Nornir, or GitOps workflows.
  • Deep knowledge of data center infrastructure and the ability to operate in and migrate across on-premises, public, and private clouds.

Nice To Haves

  • Practical experience with infrastructure-as-code and automation frameworks, such as Ansible, Terraform, Nornir, or GitOps workflows.

Responsibilities

  • Apply technical expertise and problem-solving methodologies to projects of moderate scope, delivering creative solutions for design, development, and technical troubleshooting.
  • Use enterprise-authorized AI capabilities to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
  • Drive a workstream or project involving one or more infrastructure engineering technologies and collaborate with other platforms to architect and implement changes that resolve issues and modernize the organization and technology processes.
  • Consider upstream and downstream data, systems, and technical implications, and advise on mitigation actions.
  • Use reuse-first, AI-assisted practices in delivery and automation to identify recurring issues and validate remediation options.
  • Ensure changes are traceable and auditable and aligned with resiliency and security expectations.
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