Lead Infrastructure Engineer

JPMorganChase • Plano, TX

7d

About The Position

As a Senior Lead Infrastructure Engineer at JPMorganChase within the Corporate Sector – Infrastructure Platforms, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. You continue to evolve your technical and cross-functional knowledge beyond your aligned domain, driving impact across platforms, systems, and teams at enterprise scale.

The role provides Storage SRE expertise across enterprise storage platforms and supports storage infrastructure through a 24/7 follow-the-sun model, primarily covering noon-to-evening hours. It also drives infrastructure workstreams and projects, partners with adjacent platforms on modernization and issue resolution, and uses reuse-first and AI-assisted automation practices while maintaining resiliency, security, and auditability standards.

Requirements

• Formal training or certification in infrastructure engineering concepts and at least 5 years of applied experience.
• Deep knowledge of one or more infrastructure engineering areas, such as hardware, networking, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments.
• Deep knowledge of one specific infrastructure technology and scripting languages.
• Deep knowledge of enterprise storage products; this is mandatory.
• Demonstrated experience using enterprise-authorized AI capabilities in the work environment to support infrastructure engineering workflows, with strong validation habits and awareness of data sensitivity.
• Ability to tackle design and infrastructure problems independently with little to no oversight.
• Strong written and verbal communication skills, with the ability to influence technical direction across engineering and cross-functional teams.

Nice To Haves

• Working knowledge of object storage platforms such as StorageGRID and file storage platforms such as ONTAP and Isilon.
• Linux and VMware ESX compute environment knowledge for integrated storage and compute troubleshooting.
• Experience in large-scale, highly regulated financial services or enterprise technology environments.
• Familiarity with infrastructure-as-code tools and modern DevOps or site reliability engineering practices.
• Experience with performance engineering, capacity planning, or infrastructure observability and monitoring tooling.
• Demonstrated ability to influence technical direction and drive cross-functional alignment across engineering and platform teams.
• Prior experience operating within or contributing to enterprise-wide infrastructure platforms supporting a global organization.

Responsibilities

• Apply technical expertise and structured problem-solving to deliver design, development, and troubleshooting solutions for moderate-to-high complexity initiatives.
• Provide Storage SRE expertise across enterprise storage platforms, including PowerFlex, Pure, PowerMax, and SolidFire.
• Bring hands-on experience with iSCSI, TCP/IP, and NVMe-based storage products and connectivity.
• Participate in a 24/7 follow-the-sun support model for storage infrastructure, primarily covering noon-to-evening hours.
• Apply operational discipline across Incident, Change, and Problem Management processes.
• Use Linux and VMware ESX compute environment knowledge to support integrated storage and compute troubleshooting.
• Drive workstreams and projects across infrastructure engineering technologies, partnering with adjacent platforms to architect and implement modernization and issue-resolution changes.
• Evaluate upstream and downstream system and data dependencies, and advise on mitigation actions that preserve enterprise infrastructure resiliency and performance.
• Use reuse-first and AI-assisted automation practices to identify recurring issues, validate remediation options, and ensure changes are traceable, auditable, and aligned with resiliency and security standards.
• Review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes meet resiliency, security, and auditability expectations.
• Influence technical direction across engineering and cross-functional teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed