Lead HVAC Service Technician

Landry MechanicalMillbury, MA
$40 - $48Onsite

About The Position

Landry Mechanical, a growing home services company, is seeking experienced Residential Lead HVAC Service Technicians. This privately and family-owned company has a strong reputation for both customer service and being a great place to work. They are committed to hiring and working with the best individuals in the field.

Requirements

  • EPA Universal Certification (required)
  • Minimally 3 years of residential HVAC Service Technician experience
  • Knowledge of local HVAC codes and ability to make on-the-job applications
  • Develop proven track record in heating and cooling systems including ability to draw simple diagrams, read blue prints and other diagrams
  • Continued education and training to obtain NATE certification
  • Experience using a CRM System, ServiceTitan is a plus!
  • Strong verbal and written communication skills
  • Highly organized with exceptional follow-through abilities
  • High integrity with advanced social skills and ability to make solid connections
  • Strong desire to be a better technician tomorrow than you are today
  • Competitive individual contributor who also loves to win as a team
  • Clean, safe driving record
  • Able to successfully pass preemployment checks
  • Live within 40 miles of Millbury, MA

Nice To Haves

  • Oil Burner license is a plus!
  • ServiceTitan experience

Responsibilities

  • Complete all general HVAC in-home service calls
  • Establish customer rapport to sell the right products and services
  • Ask proper lifestyle questions to troubleshoot heating and cooling system malfunction
  • Diagnose and repair heating and cooling systems and lead customers to informed and confident buying decisions
  • Educate and assist customers in choosing the best finance options and maintenance plans
  • Explain replacement opportunities for aging, inefficient or underperforming systems
  • Understand your service criteria and hold yourself accountable for exceeding revenue goals
  • Show yourself as professional and knowledgeable to win new referrals and repeat business
  • Work alongside customer service and dispatch to ensure overall success of the business
  • Maintain a clean, organized job site and well inventoried truck
  • Participate actively in all training exercises, morning meetings, trade shows and retreats
  • Train and mentor apprentices to ensure quick, accurate repairs and installations
  • Be accurate and timely with invoices, time cards, curbside feedback and option sheets

Benefits

  • Competitive pay – $40 to $48/hr. (Based on skills & experience), plus performance pay!
  • Medical Insurance – We pay a portion for you and your family's insurance premiums for health, dental, vision
  • PTO and a floating PTO day per year
  • 401k Plan with a 4% match
  • A company truck and gas card!
  • New technology, including iPhone, iPad & access to integrated ServiceTitan software
  • PAID TRAINING – Nexstar, leadership, and technical training in-house & travel
  • Team Building events (Baseball games, Bowling, breakfasts, etc.)
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