Lead HVAC Service Technician

Landry Mechanical • Millbury, MA

4d • $40 - $48 • Onsite

About The Position

Landry Mechanical, a growing home services company, is seeking experienced Residential Lead HVAC Service Technicians. This privately and family-owned company has a strong reputation for both customer service and being a great place to work. They are committed to hiring and working with the best individuals in the field.

Requirements

• EPA Universal Certification (required)
• Minimally 3 years of residential HVAC Service Technician experience
• Knowledge of local HVAC codes and ability to make on-the-job applications
• Develop proven track record in heating and cooling systems including ability to draw simple diagrams, read blue prints and other diagrams
• Continued education and training to obtain NATE certification
• Experience using a CRM System, ServiceTitan is a plus!
• Strong verbal and written communication skills
• Highly organized with exceptional follow-through abilities
• High integrity with advanced social skills and ability to make solid connections
• Strong desire to be a better technician tomorrow than you are today
• Competitive individual contributor who also loves to win as a team
• Clean, safe driving record
• Able to successfully pass preemployment checks
• Live within 40 miles of Millbury, MA

Nice To Haves

• Oil Burner license is a plus!
• ServiceTitan experience

Responsibilities

• Complete all general HVAC in-home service calls
• Establish customer rapport to sell the right products and services
• Ask proper lifestyle questions to troubleshoot heating and cooling system malfunction
• Diagnose and repair heating and cooling systems and lead customers to informed and confident buying decisions
• Educate and assist customers in choosing the best finance options and maintenance plans
• Explain replacement opportunities for aging, inefficient or underperforming systems
• Understand your service criteria and hold yourself accountable for exceeding revenue goals
• Show yourself as professional and knowledgeable to win new referrals and repeat business
• Work alongside customer service and dispatch to ensure overall success of the business
• Maintain a clean, organized job site and well inventoried truck
• Participate actively in all training exercises, morning meetings, trade shows and retreats
• Train and mentor apprentices to ensure quick, accurate repairs and installations
• Be accurate and timely with invoices, time cards, curbside feedback and option sheets

Benefits

• Competitive pay – $40 to $48/hr. (Based on skills & experience), plus performance pay!
• Medical Insurance – We pay a portion for you and your family's insurance premiums for health, dental, vision
• PTO and a floating PTO day per year
• 401k Plan with a 4% match
• A company truck and gas card!
• New technology, including iPhone, iPad & access to integrated ServiceTitan software
• PAID TRAINING – Nexstar, leadership, and technical training in-house & travel
• Team Building events (Baseball games, Bowling, breakfasts, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed