Lead HVAC Service Technician

Hunter Recruitment Advisors • Millbury, MA

3d • Onsite

About The Position

Landry Mechanical, a fast-growing, privately and family-owned home services company in Millbury, MA, is seeking experienced Residential Lead HVAC Service Technicians. We are committed to hiring the best and providing an excellent work environment with opportunities for growth and advancement. If you are dedicated to customer service and take pride in your work, we want to hear from you.

Requirements

• EPA Universal Certification (required)
• Minimally 3 years of residential HVAC Service Technician experience
• Knowledge of local HVAC codes and ability to make on-the-job applications
• Proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams
• Continued education and training to obtain NATE certification
• Experience using a CRM System
• Strong verbal and written communication skills
• Highly organized with exceptional follow-through abilities
• High integrity with advanced social skills and ability to make solid connections
• Strong desire to be a better technician tomorrow than you are today
• Competitive individual contributor who also loves to win as a team
• Clean, safe driving record
• Able to successfully pass preemployment checks
• Applicants must have an EPA Universal Certification and live within 40 miles of Millbury, MA.

Nice To Haves

• Oil Burner license is a plus!
• ServiceTitan experience is a plus!
• NATE certification

Responsibilities

• Complete all general HVAC in-home service calls
• Establish customer rapport to sell the right products and services
• Ask proper lifestyle questions to troubleshoot heating and cooling system malfunction
• Diagnose and repair heating and cooling systems and lead customers to informed and confident buying decisions
• Educate and assist customers in choosing the best finance options and maintenance plans
• Explain replacement opportunities for aging, inefficient or underperforming systems
• Understand your service criteria and hold yourself accountable for exceeding revenue goals
• Show yourself as professional and knowledgeable to win new referrals and repeat business
• Work alongside customer service and dispatch to ensure overall success of the business
• Maintain a clean, organized job site and well inventoried truck
• Participate actively in all training exercises, morning meetings, trade shows and retreats
• Train and mentor apprentices to ensure quick, accurate repairs and installations
• Be accurate and timely with invoices, time cards, curbside feedback and option sheets

Benefits

• Competitive pay – $40 to $48/hr. (Based on skills & experience), plus performance pay!
• Medical Insurance – We pay a portion for you and your family's insurance premiums for health, dental, vision
• Work life balance – We offer PTO and a floating PTO day per year
• 401k Plan with a 4% match
• A company truck and gas card!
• New technology, including iPhone, iPad & access to integrated ServiceTitan software
• PAID TRAINING – Nexstar, leadership, and technical training in-house & travel
• Team Building events (Baseball games, Bowling, breakfasts, etc.)
• Opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed