Lead HR Specialist - Self Directed Services

Meridian Services•Golden Valley, MN

23h•Hybrid

About The Position

The Lead HR Specialist performs advanced employee enrollment, compliance, and operational functions for self-directed service programs across multiple states, contracts, and companies. In addition to the responsibilities of an HR Specialist, this non-supervisory lead role serves as a resource for assigned contracts by providing training, guidance, audits, and coverage support to fellow specialists. Working closely with the Senior HR Manager, the Lead HR Specialist supports department operations, projects, process improvements, and consistent application of HR policies and procedures. The position combines HR Specialist responsibilities with advanced training, coordination, compliance, and operational support. It requires initiative, independent judgment, flexibility, and the ability to support HR Specialists and the Senior HR Manager. Responsibilities and contract assignments may change based on organizational needs.

Requirements

Knowledge of employee enrollment, HR compliance, and document management.
Excellent communication, customer service, and interpersonal skills.
Strong organization, attention to detail, and ability to manage competing priorities.
Ability to train and guide coworkers while promoting teamwork and consistency.
Independent judgment, critical thinking, problem-solving, and project coordination skills.
Proficiency with Microsoft Office, electronic records, and HR-related systems.
Demonstrated professionalism, accountability, adaptability, and confidentiality.
Successful clearance of required Department of Human Services and Motor Vehicle background checks, including an acceptable driving record.

Nice To Haves

College degree preferred.
Experience in HR, employee enrollment, compliance, or related administrative functions.
Knowledge of self-directed services and Financial Management Services (FMS).
Experience supporting multiple states, contracts, or business entities.
Experience with staff training, audits, quality assurance, project coordination, or SOP development.

Responsibilities

Manage client employee enrollment, background checks, employment documentation, and ongoing compliance with federal, state, and program requirements.
Provide accurate, timely assistance to employees, employers, participants, and internal departments.
Support multiple contracts and provide coverage as needed.
Provide training, procedural guidance, troubleshooting, and support to HR Specialists for assigned contracts.
Review enrollment records, compliance documentation, and workflows; identify errors, coordinate corrections, and improve accuracy.
Coordinate New Hire Reporting, exclusion checks, wage reporting, compliance tracking, and other required administrative functions.
Coordinate and support department initiatives, system testing, workflow improvements, and implementation of new procedures.
Develop and maintain SOPs, user guides, training materials, and department reference documents.
Represent HR at interdepartmental meetings, facilitate contract-specific team discussions, communicate updates, and support collaboration.
Assist the Senior HR Manager with department priorities, compliance oversight, training, operational planning, special projects, and other assigned duties.