Evenings

UHS•Amarillo, TX

2d•Onsite

About The Position

The Lead Housekeeper is responsible for dispatching, answering telephone calls, and serving as the point of contact for dismissal cleaning personnel and others who need to communicate with the office or storeroom. The role enforces employee check-in/check-out policies and procedures for supplies and equipment, maintains an orderly and clean office/storeroom, and performs departmental secretarial duties. The employee maintains a professional demeanor consistent with service excellence standards when interacting with patients and their families across age groups, as well as coworkers. The position also supports an environment and culture focused on fulfilling the organization’s mission, vision, and values, and may be assigned other job-related duties by supervisors.

Requirements

High school education or equivalent.
Ability to understand and communicate verbally and in writing, follow written and oral instructions, and record completed assignments in basic English.
Ability to read and write English.
Minimum 2–3 years of housekeeping experience.
Minimum 2–3 years of computer experience.
Ability to operate equipment provided by the department.
Ability to speak and hear to communicate with customers, employees, peers, staff, physicians, support agencies, vendors, and others.
Ability to remain calm under stress and respond to telephone calls, pages, and other auditory stimulation.
Ability to bend, lift 10–30 pounds, grasp, use fine hand/eye coordination, push and pull, and stand or sit for prolonged periods.
Quantitative/mathematical ability, including basic arithmetic and standard/metric measurement.
Ability to evaluate and interpret information and make independent decisions.

Nice To Haves

Experience in administrative support and/or healthcare.

Responsibilities

Provide dispatch and answer telephone calls.
Serve as the point of contact for dismissal cleaning personnel and others communicating with the office/storeroom area.
Enforce employee check-in/check-out policies and procedures for supplies and equipment.
Maintain an orderly and clean office/storeroom area.
Act as the departmental secretary.
Interact professionally with patients, patients’ families, and coworkers in accordance with service excellence standards.
Contribute to an environment and culture focused on the organization’s mission, vision, and values.
Perform other job-related duties as requested by supervisors.