LEAD HOUSEKEEPER (FULL and PART TIME)

Compass Group•Memphis, TN
•Onsite

About The Position

Crothall Healthcare is hiring a Lead Housekeeper at Methodist University Hospital in Memphis, Tennessee. The role supervises, trains, and inspects assigned housekeeping staff to ensure procedures meet unit standards, and assists staff as needed to provide high-quality service. Full-time and part-time schedules are available, with first-, second-, and third-shift openings; open availability is preferred. The fixed pay rate is $15.00 per hour. Previous housekeeper lead experience is preferred. Crothall Healthcare provides specialized support services to the healthcare industry. The company describes its work culture as focused on caring for people, belonging, safety, excellence, and high standards of service.

Requirements

  • Qualified candidates must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Nice To Haves

  • Previous housekeeper lead experience is preferred.
  • Open availability is preferred.

Responsibilities

  • Provide attentive, detail-oriented service to customers.
  • Confirm assigned staff report to work and clock in properly; document late or absent employees.
  • Resolve internal and external guest complaints to support guest satisfaction.
  • Document call-offs and arrange replacements for shifts.
  • Coordinate staff breaks.
  • Prepare and distribute assignment sheets, review priorities, and communicate changes during the shift.
  • Assign keys, radios, and beepers to staff; keep accurate assignment records and ensure key security.
  • Check staff equipment for adequate supplies, neatness, cleanliness, and mechanical problems, and instruct personnel to correct deficiencies.
  • Inspect areas to confirm cleaning standards have been met.
  • Assist staff in maintaining high standards of cleanliness and service.
  • Conduct staff training as assigned.
  • Contribute to the team and act professionally with customers, coworkers, and others.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Critical Illness Insurance
  • Voluntary Accident Insurance
  • Voluntary Hospital Indemnity Insurance
  • Legal Services
  • Choice Auto and Home Program
  • Medical insurance (full-time positions)
  • Dental insurance (full-time positions)
  • Vision insurance (full-time positions)
  • Life insurance/AD (full-time positions)
  • Disability insurance (full-time positions)
  • Commuter benefits (full-time positions)
  • Employee Assistance Program (full-time positions)
  • Flexible Spending Accounts (full-time positions)
  • Associates may be eligible for paid and/or unpaid time off benefits under applicable law.
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