HOUSEKEEPER LEAD (FULL and PART TIME)

Compass Group • Memphis, TN

1d • Onsite

About The Position

Crothall Healthcare is hiring a Housekeeper Lead at Methodist Le Bonheur Germantown in Memphis, Tennessee. Full-time and part-time schedules are available, with first-, second-, and third-shift openings; open availability is preferred. The fixed pay rate is $15.00 per hour. Previous experience is preferred, and training is available.

The Housekeeper Lead supervises, trains, and inspects assigned housekeeping staff to ensure procedures meet unit standards, and assists the team as needed to provide quality service. The role includes coordinating staffing and assignments, addressing guest concerns, maintaining equipment and key security, and inspecting areas for cleanliness and service standards.

Requirements

• Previous experience is preferred.
• Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Nice To Haves

• Open availability is preferred.

Responsibilities

• Provide quality customer service through one-on-one attention to detail.
• Ensure assigned staff report to work and clock in properly, and document late or absent employees and call-offs.
• Arrange coverage for shifts when employees call off.
• Coordinate assigned staff breaks.
• Prepare and distribute staff assignment sheets, review priorities, and communicate changes throughout the shift.
• Assign keys, radios, and beepers to staff, maintain accurate assignment records, and ensure key security.
• Check staff equipment for adequate supplies, neatness, cleanliness, and mechanical problems, and direct personnel to correct deficiencies.
• Inspect areas to confirm cleaning standards are met.
• Assist staff in maintaining high standards of cleanliness and service.
• Conduct staff training as assigned.
• Resolve internal and external guest complaints to support guest satisfaction.
• Contribute to the team and exhibit professionalism with customers, coworkers, and others.
• Perform other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time associates also receive Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs).
• Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed