Lead Host

Fabio Viviani Hospitality Group•Cincinnati, OH

1d•Onsite

About The Position

Italians are storytellers, and every great story is fueled by adventure. Zingaro—the traveler, the wanderer, the free spirit—is the perfect name to capture the essence of a restaurant that takes your guests on a journey across Italy, one dish at a time. A menu inspired by the roads less traveled, from the smoky flavors of Sicily to the earthy truffles of Umbria, to the rich, buttery pastas of Emilia-Romagna. Zingaro is about tasting it all, embracing the diverse, vibrant, and bold flavors that make Italy a culinary treasure. This name is more than a nod to the gypsy spirit—it’s a celebration of culinary wanderlust, where each dish tells a tale of tradition and innovation. Just as the Zingaro roams freely, our restaurant invites you to embark on a sensory journey that captures the essence of Italy’s diverse regions. Come for the vibe, stay for the food!

Requirements

Passion for food and ensuring an excellent dining experience for all guests
Energetic and genuine positive attitude while interacting with team-members and guests
3+ years experience in a fast-paced restaurant environment
A desire to succeed in a progressive, exciting, and fast-paced environment
Self-motivated with the ability to follow directions
Ability to multi-task and stay organized during busy service times
Highly service trained – effortlessly able show others how to serve in an unpretentious, yet high quality food & beverage environment.
Ability to pay attention to details
Be able to reach, bend, stoop and frequently lift up to 10+ pounds repetitively
Be able to work in a standing position for long periods of time

Responsibilities

Provide quality, and genuine, hospitality in a timely manner
Greeting parties as they arrive with a welcoming and accommodating attitude
Make, adjust, and cancel guest reservations.
Distribute menus to guest as they are seated
Manage seating and reservations to ensure guests get the best experience
Answering calls before open hours and during shifts to handle guest reservations and inquiries.
Ensure the restaurant is pristinely set in preparation for guests to arrive.
Answer customer questions regarding food, drinks, and specials
Inspire and educate the front of house staff.
Be the first line of communication at the front to handle customer complaints or disputes.
Manage floorplan to ensure efficient and excellent service throughout a given seating.
Acknowledge guests when they arrive and leave
Communicating effectively with both guests and team-members
Adheres to all company safety and sanitation policies and procedures
Other duties as assigned