Lead Graphics Production

Johnson Brothers•Saint Paul, MN

About The Position

The Lead Graphics Production position provides leadership and direction for daily workflow, project prioritization, and production activities within the Graphics Department. Acting as the central point of communication between Sales, company employees, and Graphics, the role helps move projects from concept to completion with a focus on quality, accuracy, and timeliness. The position oversees graphics production operations in San Antonio and is responsible for ordering and producing point-of-sale graphics for Johnson Brothers’ Texas locations. The role leads the end-to-end graphics process, from order entry through completion and delivery. It coordinates workloads across design, production, and delivery; communicates schedules and priorities; supports Sales and company members; and builds effective working relationships with St. Paul Graphics and internal stakeholders. The Lead Graphics Production employee also evaluates workflows, tools, and processes, identifies opportunities for efficiency and automation, and helps plan the future development of Johnson Brothers SA Graphics. The position is responsible for maintaining a safe, clean, organized, and professional work environment. This includes supporting equipment maintenance, safe handling and storage of production materials, safety training, and compliance with company safety policies and operating procedures. The job description notes that duties may be modified or expanded to support departmental and organizational objectives, and that employees may be asked to perform additional tasks as needed.

Requirements

Experience in a graphics production setting, including printing and operating machines.
Excellent verbal and written communication skills.
Dependability and ability to work independently in a fast-paced environment.
Ability to troubleshoot printers and equipment.
Procurement and ordering experience.
Strong organizational, planning, and workload-management abilities.
Strong abilities with Illustrator, Photoshop, and InDesign.
Exceptional prioritization and time-management skills.
Proven problem-solving abilities and a solution-oriented mindset.
Ability to make difficult decisions while maintaining professionalism and positive working relationships.
Proficiency in Microsoft programs, including Excel.
Ability to frequently lift, carry, push, and pull materials, paper stock, boxes, and production supplies weighing up to 50 pounds.

Nice To Haves

Previous leadership, team lead, coordinator, or supervisory experience.
Experience in graphic production, print production, creative services, marketing support, or related fields.
Experience with workflow management systems, scheduling platforms, or production tracking software.
Four-year college degree.

Responsibilities

Lead the end-to-end management of the Graphics Department and foster a positive, collaborative, solution-focused work environment.
Provide ongoing support to the Sales team and company members while helping improve productivity, efficiency, and job output.
Manage the graphics process from order entry through final job completion and delivery.
Review incoming jobs to confirm that required information and specifications are complete before production.
Organize and prioritize work across design, production, and delivery to maximize efficiency.
Communicate schedules while accounting for holidays, company events, time off, shipping timelines, and other time-sensitive factors.
Conduct daily team check-ins to review workload, priorities, and project progress.
Serve as the primary graphics connection between St. Paul Graphics, Sales, and Production.
Build strong working relationships with sales representatives, internal stakeholders, and St. Paul Graphics.
Proactively address project conflicts, resource constraints, and scheduling challenges; make informed decisions about project priority and resource allocation.
Evaluate and improve production tools, workflows, and processes; develop and maintain standards for workflow and job completion.
Identify opportunities to increase efficiency through automation and process improvements, and help shape the future of Johnson Brothers SA Graphics.
Keep workload management tools current, accurate, and trusted.
Support graphics profitability through timely and accurate pricing and billbacks, and meet productivity and turnaround goals.
Maintain a safe, clean, organized, and professional work environment throughout the graphics areas.
Follow company safety policies, equipment operating procedures, and best practices; identify and address workplace hazards.
Monitor production areas and ensure workspaces, equipment, and materials are properly maintained and organized.
Ensure proper handling, storage, and disposal of inks, chemicals, substrates, and production materials.
Coordinate routine equipment maintenance and housekeeping practices.
Provide safety training and reinforce safe operating procedures for department personnel.
Demonstrate leadership, a positive attitude, flexibility, and a customer-service focus; provide solutions and serve as a trusted resource for Sales, designers, and company employees.