Lead Graphics Production

Johnson Brothers•San Antonio, TX

About The Position

The Lead Graphics Production position provides leadership and direction for daily workflow, project prioritization, and production activities within the Graphics Department. Serving as the central point of communication between Sales, company employees, and Graphics, this role ensures projects move from concept to completion with a focus on quality, accuracy, and timeliness. The position oversees graphic production operations in San Antonio and is responsible for ordering and producing Point of Sale graphics for all Texas locations. The role leads the end-to-end management of the Graphics department, supports sales teams and company members, and helps improve productivity, efficiency, and job output. It manages the graphics process from order entry through completion and delivery, organizes work across design, production, and delivery, and coordinates schedules around holidays, company events, time off, shipping timelines, and other time-sensitive factors. The Lead Graphics Production position also serves as the primary graphics connection among St. Paul Graphics, Sales, and Production. It builds working relationships, addresses project conflicts and resource or scheduling challenges, and makes decisions about project priorities and resource allocation. The role continually evaluates tools, workflows, and production processes; maintains workflow and job-completion standards; identifies opportunities for automation and efficiency; and helps shape the future of Johnson Brothers SA Graphics. The position is expected to maintain a safe, clean, organized, and professional graphics work environment; comply with safety policies and equipment procedures; ensure proper handling and storage of production materials; coordinate equipment maintenance and housekeeping; and provide safety training and reinforce safe operating practices.

Requirements

Experience in a graphics production setting, including printing and operating machines.
Excellent verbal and written communication skills.
Ability to work dependably and independently in a fast-paced environment.
Ability to troubleshoot printers and equipment.
Procurement and ordering experience.
Strong organizational, planning, and workload management abilities.
Strong abilities with Illustrator, Photoshop, and InDesign.
Exceptional prioritization and time-management skills.
Proven problem-solving abilities and a solution-oriented mindset.
Ability to make difficult decisions while maintaining professionalism and positive working relationships.
Proficiency in Microsoft programs, including Excel.
Ability to frequently lift, carry, push, and pull materials, paper stock, boxes, and production supplies weighing up to 50 pounds.

Nice To Haves

Previous leadership, team lead, coordinator, or supervisory experience.
Experience in graphic production, print production, creative services, marketing support, or related fields.
Experience with workflow management systems, scheduling platforms, or production tracking software.
Four-year college degree.

Responsibilities

Lead end-to-end management of the Graphics department and foster a positive, collaborative, solution-focused work environment.
Provide ongoing support to the sales team and company members while maintaining personal productivity and helping the department meet performance objectives.
Manage the graphics process from order entry through final job completion and delivery.
Review incoming jobs to ensure required information and specifications are complete before execution.
Organize and prioritize work across design, production, and delivery to maximize efficiency.
Communicate schedules considering holidays, company events, time off, shipping timelines, and other time-sensitive factors.
Conduct daily team check-ins to review workload, priorities, and project progress.
Serve as the primary graphics link between St. Paul Graphics, Sales, and Production.
Build working relationships with sales representatives, internal stakeholders, and St. Paul Graphics.
Provide solutions for project conflicts, resource constraints, and scheduling challenges.
Make informed decisions about project prioritization and resource allocation.
Evaluate and improve production tools, workflows, and processes.
Develop and maintain standards for workflow and job completion.
Identify opportunities to improve efficiency through automation and process enhancements.
Help shape the future of Johnson Brothers SA Graphics through innovation and forward-thinking solutions.
Keep workload management tools current, accurate, and trusted.
Support graphics profitability through timely and accurate pricing and billbacks, and consistently achieve productivity and turnaround goals.
Maintain a safe, clean, organized, and professional work environment throughout the graphics areas.
Follow company safety policies, equipment operating procedures, and best practices; identify and address workplace hazards.
Monitor production areas and ensure workspaces, equipment, and materials are maintained and organized.
Ensure proper handling, storage, and disposal of inks, chemicals, substrates, and production materials.
Coordinate routine equipment maintenance and housekeeping practices.
Provide safety training and reinforce safe operating procedures for department personnel.
Lead by example in maintaining cleanliness, organization, and workplace safety.