Lead Fountain Worker - Starbucks - Bellagio

MGM Resorts International

9d • Onsite

About The Position

As a Lead Fountain Worker for Starbucks at Bellagio, you will take on a key leadership role within a fast‑paced café environment by supporting daily operations, guiding team members, and ensuring a clean, organized, and well‑maintained dining area. You will lead by example with a guest‑focused approach, delivering friendly, efficient service while preparing beverages and light fare to brand standards. By coaching and supporting your team, maintaining smooth service flow, and ensuring consistency in quality and presentation, you will help create a welcoming atmosphere for every guest. Through understanding guests’ preferences and delivering personalized interactions, you will contribute to memorable WOW experiences that extend far beyond their visit to Bellagio.

Requirements

• High School Diploma, GED, or equivalent required
• Work varied shifts, to include weekends and holidays required
• Must be 21 years of age or older

Nice To Haves

• 6+ Months of Prior relevant experience as a Fountain Worker and/or cashier in a high-volume food establishment preferred
• Previous experience as a Supervisor or Barista at Starbucks preferred

Responsibilities

• Lead, coach, and train a shift of approximately 3-12 employees
• Knowledgeable with selling techniques and service delivery for both alcoholic and non-alcoholic beverages and items on the menu
• Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
• Take and place order, serve and garnish food and drinks efficiently and accurately in work areas as applicable
• Pack and complete order per guests’ preference with necessary condiments
• Perform opening and closing duties based upon shift assignment
• Unload warehouse orders and stock the orders to designated storage maintaining organization, stock and replenish supplies and machines as needed
• Maintain the cleanliness, sanitation, and the appearance of the front and back of house area, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests
• Establish par levels for daily orders and complete daily order sheet

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED