Fountain Worker - Funny Library (PT)

Virgin Hotels•Las Vegas, NV

11h•Onsite

About The Position

This job entails taking orders for and serving food and beverage items to customers in a friendly, enthusiastic, and professional manner while using suggestive selling techniques. Regularly greet, communicate, and converse with all guests. Set up and maintain outlet in an attractive looking, organized, clean and standardized presentation. Make and serve coffee drinks. Educate and inform customers about the differences among coffee beans, coffee preparation and home brewing methods. Continuously check food to ascertain that appearance, temperature, and portions are correct. Be knowledgeable of all menu items. Be prepared to answer any guest questions in a direct, concise way. The candidate must also clear and clean tables as they are vacated. Listen and respond to guest requests or concerns. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of Virgin Hotels Las Vegas.

Requirements

Must love people and have a passion for serving others and the community
Must enjoy being around and working with people
Communicate clearly in verbal and written English
Comply with all safety and health department procedures as well as all state and federal laws
Maintain a neat, clean, and well-groomed appearance per hotel standards
Adhere to hotel policies including but not limited to attendance, safety, behavior
Requires good communication skills, both verbal and written in English
Current, legal, and unrestricted ability to work in the United States
High school or equivalent education required
Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months

Nice To Haves

1-2 years' experience in a full-service restaurant or lounge

Responsibilities

Prep the coffee bar daily, maintain it during the shift and clean it nightly in preparation for the next shift
Maintain a clean, hygienic, and organized work environment including stocking of supplies, washing and polishing glassware, folding napkins, cleaning menus, sanitizing tables, etc.
Stock the coffee bar, back of house, coolers FOH & BOH as necessary in accordance with company guidelines regarding liquor requisition, product needed to make all items on the menu
Adhere to company standards regarding food and beverage knowledge
Orchestrate an extraordinary guest experience through positive guest interaction
Be able to guide guests through aspects of our hotel and our city
Ensure that guests are of legal drinking age by asking for an appropriate ID card
Handle a cash bank and adhere to company policies regarding money handling
Accurately enter all items into POS system and charge guests accordingly
Comply with sanitation standards and notify management of any issues
Clear and clean tables as they are vacated
Listen and respond to guest requests or concerns