Lead, Foreclosure

Fay Servicing, LLC•Farmers Branch, TX

2d•$27 - $30•Hybrid

About The Position

Reporting to the AVP, Foreclosure, this position is responsible for driving the execution of foreclosure processes without direct team management responsibilities. This role oversees and optimizes foreclosure workflows, ensuring compliance with legal requirements. This position collaborates with internal teams, coordinates with legal partners and actively contributes to process improvement initiatives. This role is responsible for managing a more advanced and complex portfolio of loans in various stages of the foreclosure process, while ensuring all foreclosure processes are in compliance with company policies, procedures and regulatory requirements. The Lead Foreclosure Specialist serves as a subject matter expert, handling escalated cases and providing training and guidance to junior team members. Additionally, this position works alongside cross-functional teams to address issues, provide updates and ensure all aspects of the foreclosure process are handled efficiently.

Requirements

Bachelor’s Degree in Business or related field (or equivalent combination of years of experience with High School diploma/ GED)
4+ years' experience in Default Servicing roles required; includes working knowledge of foreclosure laws and terminology
4+ years' experience in the mortgage servicing industry
4+ years' experience in foreclosure; including managing complex cases and working with judicial and non-judicial assigned counsel
3+ years' experience working in a fast-paced work environment
Analytical skills to distribute and allocate resources
Solid skills and experience in MS Word, Excel and Outlook
Strong verbal and written communication skills
Strong listening skills with the ability to facilitate meetings and effectively lead discussions
Strong interpersonal skills
Strong analytical skills and problem-solving abilities
Ability to explain decisions and the reasons why to promote understanding and buy-in with others
Solid decision-making abilities coupled with sound judgement
Strong organizational and time management skills
Ability to effectively prioritize numerous tasks and manage shifting priorities in a fast-paced, dynamic environment
Client focused with strong execution skills and results orientation
High-level of attention to detail and consistency; high quality of work product
Flexible, open to change; ability to learn new things quickly
Collaborative work style; team orientation with the ability to provide guidance for working groups
Compliance orientation

Nice To Haves

MSP experience preferred

Responsibilities

Driving the execution of foreclosure processes
Overseeing and optimizing foreclosure workflows
Ensuring compliance with legal requirements
Collaborating with internal teams
Coordinating with legal partners
Actively contributing to process improvement initiatives
Managing a more advanced and complex portfolio of loans
Handling escalated cases
Providing training and guidance to junior team members
Working alongside cross-functional teams to address issues, provide updates and ensure all aspects of the foreclosure process are handled efficiently