Lead Fleet Maintenance Technician

Chick-fil-A Supply LLC • Lubbock, TX

48d

About The Position

The Lead Fleet Maintenance Technician maintains and repairs transportation delivery equipment used to deliver and unload merchandise at Chick-fil-A restaurants. The role services a broad range of equipment, including heavy-duty tractors, refrigeration units, insulated trailers, hydraulic liftgates, and transportation equipment air-conditioning and refrigeration systems. Work must be completed safely, orderly, and promptly to maximize equipment availability for deliveries.

The Lead Technician develops maintenance plans and coordinates resources, vendors, and equipment moves to support Transportation Operations. The role diagnoses and repairs complex mechanical and electrical problems, documents work in the Fleet Maintenance Management System, communicates issues that may disrupt deliveries, and supports off-shift critical work and emergency repairs. The Lead Technician also trains and mentors employees and oversees and inspects colleagues’ work. The position reports directly to the Fleet Manager - Fleet Maintenance.

Chick-fil-A Supply is a wholly owned subsidiary of Chick-fil-A, Inc. and a distribution service provider supporting Chick-fil-A restaurants with food and products through a delivery service intended to extend Chick-fil-A’s culture of care.

Requirements

• EPA 608 and EPA 609 certifications.
• Demonstrated proficiency diagnosing and repairing air and hydraulic brake systems.
• Demonstrated proficiency diagnosing and repairing diesel engines.
• Demonstrated proficiency diagnosing and repairing refrigeration unit systems and subsystems.
• Demonstrated proficiency diagnosing and repairing hydraulic liftgates.
• Ability to troubleshoot and repair mechanical and electrical problems.
• Ability and willingness to oversee and inspect colleagues’ work and communicate required corrections.
• Valid driver’s license for operating applicable company vehicles.
• Ability to walk extensively and stand for long periods, usually 8–10 hours.
• Ability to lift 30–60 pounds repetitively, lift heavier items up to 100 pounds occasionally, and frequently push or pull 300 pounds.
• Ability to work autonomously and in a mobile fashion supporting transportation operations.
• Willingness to work nights, weekends, and shifts; be on call for fleet-related breakdowns; and acquire or provide personal tools.
• Proficient English communication skills (reading, writing, and speaking) to follow verbal instructions, complete documentation and paperwork, and accurately interpret company communications.
• At least 4 years of experience.
• High School Diploma or GED.

Nice To Haves

• ASE certifications or willingness to acquire them.
• Willingness to acquire a CDL.
• Prior experience using a Fleet Maintenance Management System.
• Prior experience with Microsoft Office programs.
• Prior experience supervising and coaching others regarding work quality and safety.
• Material handling equipment experience; a forklift is used occasionally.
• Demonstrated knowledge and experience with welding.
• High School Diploma.

Responsibilities

• Perform preventive and corrective maintenance according to manufacturer specifications, fleet policies, work orders, and safety, quality, and compliance requirements.
• Develop strategies and plans that align available resources and external service providers with Transportation Operations needs to maximize safe, reliable equipment availability.
• Plan and dispatch daily, weekly, and monthly maintenance activities, including coordinating services from external vendors.
• Maintain parts inventory and conduct monthly inventory to account accurately for parts spending.
• Plan equipment moves for maintenance to maximize transportation team uptime.
• Proactively communicate maintenance issues that may disrupt restaurant delivery service to Transportation Operations and DC Operations.
• Support off-shift critical work and emergency repairs.
• Document repairs and maintenance thoroughly and close out work orders in the Fleet Maintenance Management System.
• Diagnose complex mechanical and electrical problems, using technology or software where applicable.
• Complete complex, detailed mechanical and electrical inspections and repairs with minimal supervision.
• Inspect and maintain vehicle supplies and equipment.
• Identify the root cause of defects and perform repairs accordingly.
• Repair delivery equipment, tractors, trailers, bobtails, passenger vehicles, and other equipment used to deliver and unload restaurant merchandise.
• Use hand tools and power tools, including pneumatic wrenches, lathes, welding equipment, drill presses, jacks, and hoists.
• Raise trucks and heavy parts or equipment using hydraulic jacks or hoists.
• Immediately communicate problems to a Supervisor or Manager.
• Obey traffic laws and follow established traffic and transportation procedures, including Federal Motor Carrier Guidelines.
• Operate a company vehicle for roadside service calls when required.
• Maintain a clean and organized work area and work safely in accordance with company policies and applicable regulations.
• Train and mentor other employees and oversee and inspect colleagues’ work, communicating required corrections.
• Perform other duties as assigned.

Benefits

• Free meals, snacks, and drinks during the workday.
• Paid time off accruing up to 3 weeks in the first year, with 40 hours available upon hire.
• 16 hours of wellness time per year.
• Seven holidays per year and one floating holiday.
• Medical, dental, and vision insurance options, including a no-premium health insurance option for individuals and families.
• 401(k) with a 5% match for eligible employees.
• Education Investment Plan offering a $45,000 lifetime maximum benefit for continued education for eligible Team Members.
• Additional benefits intended to support emotional, social, physical, financial, and spiritual well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED