Lead Fire Alarm Technician
About The Position
A Lead Fire Alarm Technician installs, configures, services, troubleshoots, and repairs fire alarm systems. The role is expected to model integrity, commitment to results, teamwork, and the organization’s culture of employee recognition while delivering high-quality service to internal and external customers. The technician works with fire alarms and related low-voltage systems, including access control, CCTV, nurse call, and intercom systems. The position requires on-site, in-person work during regular business hours and as needed. Shift times may vary based on assignments, and the technician may be required to participate in a rotating on-call schedule.
Requirements
- High school diploma or equivalent.
- Valid driver’s license.
- Must meet Tennessee Alarm System Contractor License requirements, including passing a drug screen, background check, and fingerprinting.
- Knowledge of low-voltage systems, including fire alarms, access control systems, CCTV, nurse calls, and intercom systems.
- Technical and computer skills.
- Effective written and oral communication skills.
- Ability to climb ladders; walk frequently; stoop, crawl, push, and balance; lift more than 75 pounds; and operate heavy equipment.
- Ability to work in confined areas, stockrooms, closets, and locations above and below ground level.
- Ability to travel with a crew and ride in a company-provided vehicle.
Nice To Haves
- Related college degree or equivalent college coursework.
- NICET Certification, optional.
- Three years of industry-related experience preferred, but not required.
Responsibilities
- Program, start up, troubleshoot, and commission new system installations.
- Perform basic point-to-point troubleshooting on fire alarms, access control systems, CCTV, nurse calls, intercom systems, and other systems as required.
- Communicate project status, challenges, and completion dates clearly to the project lead and client.
- Assist with installation projects under direction to support successful installation.
- Identify installation or system issues and report them to the project lead.
- Review contract and design documents related to projects for accuracy before system installation.
- Perform inspections to ensure alarms are installed and working according to code.
- Complete detailed project reports.
- Respond to emergency service calls.
- Maintain strong written and effective oral communication with internal and external clients.
- Pay attention to detail to resolve customer requirements in a timely and cost-effective manner.
- Maintain prompt, regular in-person attendance and be available to work on-site during regular business hours and as needed.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
