Fire Alarm Lead Technician
About The Position
Impact Fire Services is hiring a Fire Alarm Lead Technician for its Phoenix, Arizona location. The position reports to the Fire Alarm Manager or their designated Agent. The technician troubleshoots and repairs deficiencies and provides service on a variety of fire alarm system devices in a professional and timely manner. The role is expected to meet weekly service and productivity goals, maintain a clean and organized vehicle, and promote a safe environment for themselves, coworkers, and customers. Impact Fire Services is a full-service fire protection company providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. It operates more than 52 district offices and employs over 2,100 people across multiple U.S. states. The company offers mentorship, training, and apprenticeship programs in fire sprinkler, fire alarm, and inspection work.
Requirements
- Prior fire alarm service experience.
- Applicable licensing and certification required by National, State, and Local codes.
- Ability to learn applicable installation, inspection, and servicing codes.
- Ability to participate in an on-call rotation.
- Strong work ethic and professional appearance.
- Excellent communication and customer service skills.
- Valid driver’s license and a driving record that meets company requirements.
- Successful completion of a drug test and pre-employment background screening; MVR checks are required for driving positions.
Nice To Haves
- CSA FA2 license is a plus but not required.
- EST 3 or 4 Certification is highly preferred.
- Programming experience.
- Applicable experience in the fire protection industry or commercial customer service.
- Fire alarm systems background or experience as a licensed electrician.
- Ability and willingness to obtain NICET and other trade-specific certifications as necessary.
Responsibilities
- Manage time to complete as much service and repair work as possible while maintaining quality.
- Protect and maintain company equipment.
- Complete service reports on a company tablet and ensure information about deficiencies and repairs is correct.
- Meet weekly productivity goals assigned by the Fire Alarm Manager or designated Agent.
- Learn applicable fire protection codes and obtain applicable state licensing.
- Follow company safety procedures, including driving, personal protective equipment, and lockout/tag-out policies.
- Maintain the vehicle according to company procedures and keep it clean and organized.
- Perform other tasks assigned by the Fire Alarm Manager or Agent.
Benefits
- Competitive compensation
- Weekly pay every Friday
- Career advancement opportunities
- Healthcare, dental, vision, and life insurance
- Paid time off and holidays
- Company-paid short- and long-term disability
- Immediately vested 401(k) company match
- Shared Ownership Program monetary bonus for full-time employees
- Guidance and support from managers
- Collaborative culture and environment
- Training opportunities with company reimbursement upon achieving required licensing
- Apprenticeship programs for fire sprinkler, fire alarm, and inspection positions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
