Fire Alarm Lead Technician

Impact Fire • Phoenix, AZ

7d

About The Position

The Fire Alarm Lead Technician works in Phoenix, Arizona, and reports to the Fire Alarm Manager or their designated Agent. The role involves troubleshooting and repairing deficiencies and servicing a variety of fire alarm system devices in a professional and timely manner. The technician is expected to meet weekly service and productivity goals while maintaining a clean, organized vehicle and a safe environment for themselves, coworkers, and customers.

Requirements

• Prior fire alarm service experience.
• Applicable licensing and certifications required by National, State, and Local codes.
• Ability to learn applicable installation, inspection, and servicing codes.
• Ability to participate in an on-call rotation.
• Strong work ethic and professional appearance.
• Excellent communication and customer service skills.
• Valid driver’s license and a driving record that meets company requirements.

Nice To Haves

• CSA FA2 license.
• EST 3 or 4 Certification.
• Programming experience.
• Applicable experience in the fire protection industry or commercial customer service.
• Fire alarm systems background or experience working as a licensed electrician.
• Ability and willingness to obtain NICET and other trade-specific certifications as necessary.

Responsibilities

• Manage time to complete the maximum amount of service and repairs while maintaining a high level of quality.
• Protect and maintain company equipment.
• Complete service reports on a company tablet and ensure information about deficiencies and repairs is correct.
• Achieve weekly productivity goals assigned by the Fire Alarm Manager or designated Agent.
• Learn applicable fire protection codes and obtain applicable state licensing.
• Work safely according to company procedures, including driving, personal protective equipment, and lockout/tag-out policies.
• Maintain the vehicle according to company procedures and keep it clean and organized.
• Perform other tasks assigned by the Fire Alarm Manager or Agent.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed