Lead Field Technician Engineer
About The Position
The Lead Field Technician Engineer serves as a field engineer for large, complex clients across the company’s products and services. The role performs server and storage break-and-fix work, VIP deskside support, and high-level installation activities for storage and network devices. It uses advanced technical knowledge and troubleshooting capabilities to resolve significant issues escalated by team members or clients. The position also tests and certifies mainframes, servers, and other infrastructure associated with networks and peripherals. The role may require access to export-controlled commodities and technology. Applicants should be eligible for any required U.S. Government authorizations to comply with U.S. export control regulations. Unisys is an equal opportunity employer and provides reasonable-accommodation support to applicants who need assistance expressing interest in employment.
Requirements
- High school diploma or GED.
- Generally, 4–6 years of experience in the area of responsibility.
- Eligibility for any required U.S. Government authorizations if access to export-controlled commodities and technology is required.
Nice To Haves
- Technical certification or an associate degree may be required.
Responsibilities
- Serve as a field engineer for large, complex clients across the range of company products and services.
- Perform server and storage break-and-fix work.
- Perform VIP deskside support activities.
- Use advanced tools and technical knowledge to resolve client problems and perform high-level installation activities for storage and network devices.
- Use advanced knowledge of hardware, software, and operating systems, along with advanced troubleshooting capabilities, to address significant issues escalated by team members or clients.
- Test and certify mainframes, servers, and other infrastructure associated with networks and peripherals.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
