Lead Field Service Technician

Integrated Power Services • Burlington, NC

4h

About The Position

As a Lead Field Service Technician at Southland Electrical Supply, an IPS Company, you will test and maintain low-, medium-, and high-voltage power distribution equipment for commercial and industrial clients, while helping lead field teams. Testing is performed under NETA standards to support reliability, safety, and efficiency. The work includes testing and calibration of instrument and power transformers, cables, circuit breakers, switchgear, protective relays, and related equipment; troubleshooting, inspections, start-ups, data collection, service, and repairs; and documenting completed work. You will mentor technicians, follow safety protocols, work collaboratively, and communicate technical issues and resolutions clearly to customers.

This role requires relevant testing experience and may involve flexible hours, overtime, weekends, and on-call work. Employment offers are contingent on successful background and driving-record investigations, and candidates must successfully complete a pre-employment drug screen.

Requirements

• At least 5 years of relevant testing experience.
• At least 3 years of driving experience, a valid driver’s license, and an acceptable driving record.
• Good communication and customer service skills.
• Ability to read and interpret schematics, operating manuals, and safety guidelines.
• Ability to work flexible hours and overtime, weekends as required, and willingness to be on call.

Nice To Haves

• Associate degree from an accredited two-year technical college in Electrical Power, or similar military experience or training, such as Army Prime Power, Air Force Electrical Power Production, or Navy Seabee.
• Experience with RTS or ProTest relay testing, oil testing, infrared scanning, automatic transfer switching, switchgear start-ups up through 500 kV class, and VFDs.
• NETA Certification III or IV, or equivalent skills and experience to become NETA Certified.
• OSHA 30-hour, MSHA, NFPA 70E, CPR, First Aid, BBP, or AED training.
• Power DB experience.

Responsibilities

• Test and maintain low-, medium-, and high-voltage power distribution equipment for commercial and industrial clients in accordance with NETA standards.
• Perform testing and calibration on instrument transformers, power transformers, cables, circuit breakers, switchgear, protective relays, and associated equipment.
• Perform primary and secondary injection testing, continuity and ground-fault testing, and power-quality testing.
• Troubleshoot, inspect, start up, and collect data on switchgear, circuit breakers, cables, transformers, protective relays, VFDs, and ATS equipment.
• Inspect and diagnose equipment issues, replace parts, make recommendations, and recommission equipment.
• Lead and mentor technicians on best practices, safety, and technical procedures.
• Follow safety protocols, including lockout/tagout (LOTO).
• Contribute to a strong team environment and help teammates accomplish shared goals.
• Communicate information about issues and resolutions to customers in a way they understand.
• Complete reports documenting work performed.

Benefits

• Paid time off (PTO)
• 401(k) employer match
• Bonus incentives
• Extensive training and career development programs
• Tuition reimbursement program
• Medical, dental, and vision plans
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree