FIELD SERVICE TECHNICIAN LEAD

Equipment Depot Inc. • Cincinnati, OH

1d

About The Position

This is a lead technician position responsible for supporting and developing field technicians to help ensure safe, timely, and quality service for customers. The role also repairs and maintains electric, diesel, and gasoline industrial trucks and/or construction equipment. The position is based in Cincinnati, Ohio, and is full-time.

Requirements

• High school diploma or GED.
• 3–5 years of lift truck experience.
• Extensive knowledge of equipment repair procedures and techniques.
• Knowledge of internet software.
• Valid driver's license and clean driving record.
• Good verbal and written communication skills.
• Availability to work overtime and occasional emergency service or call-out events in the evenings or on weekends.

Responsibilities

• Support and develop other technicians in the field.
• Ensure the team works with a positive attitude and a strong sense of urgency to exceed customer expectations.
• Answer, prioritize, and respond to field service inquiries concerning new, used, rental, and customer trucks.
• Assist field service technicians with diagnostics and repairs involving advanced issues while minimizing lost time.
• Repair and maintain electric, diesel, and gasoline industrial trucks and/or construction equipment.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED