Lead Field Service Technician

Honeywell • Redmond, WA

10d • $39 - $48 • Remote

About The Position

As a Lead Field Service Technician at Honeywell, you will evaluate, test, maintain, and troubleshoot complex combustion systems and equipment, delivering service and support at customer sites. After Honeywell-specific training, you will perform testing, maintenance, and preventative maintenance, help ensure safe and reliable system performance, and provide technical guidance to customers. You will document service activities and collaborate with internal teams on continuous improvement and customer satisfaction. The role reports to the Field Service Manager and is based out of the Redmond, Washington location on a remote work schedule, serving various customer locations. Travel is required 70% to 80% of the time, domestically and occasionally internationally.

Requirements

• At least 3 years of experience in field service or technical support roles.
• At least 3 years of technical knowledge or experience with electronic, mechanical, or software systems relevant to Honeywell products.
• At least 3 years of experience inspecting complex technical equipment.
• Experience using diagnostic tools and service management software tools.
• Valid driver’s license.
• Willingness and ability to travel 70% to 80% to customer sites domestically and occasionally internationally.

Nice To Haves

• PLC knowledge.
• Associate’s or Bachelor’s degree in Engineering, Electronics, or a related technical field.
• Experience working in industrial or commercial service environments.
• Ability to work independently and manage time effectively in field assignments.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Test, maintain, and perform preventative maintenance on combustion systems and equipment at customer sites after Honeywell-specific training.
• Identify and resolve technical issues to support safe system performance, efficiency, and reliability.
• Provide technical support and guidance to customers in the field.
• Document service activities and maintain accurate records of work performed.
• Collaborate with cross-functional teams on continuous improvement and customer satisfaction initiatives.
• Build and maintain strong relationships with customers and internal teams while resolving service requests effectively.

Benefits

• Employer-subsidized medical, dental, vision, and life insurance.
• Short-term and long-term disability coverage.
• 401(k) match.
• Flexible Spending Accounts and Health Savings Accounts.
• Employee Assistance Program (EAP).
• Educational assistance.
• Parental leave.
• Paid time off for vacation, personal business, sick time, and parental leave.
• 12 paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed