Field Service Technician, Install Lead

Coke Florida Careers•Tampa, FL

14h•Onsite

About The Position

Cardinal Equipment Services is seeking a Field Service Technician, Install Lead based in Tampa, Florida. The Lead Field Service Technician / Trainer supports the service department by performing mechanical service work and training and developing junior technicians. The role requires subject matter expertise across multiple beverage applications, effective communication and training skills, and the ability to create actionable development plans with leadership. The technician is expected to identify ways to improve effectiveness and reduce costs while supporting individuals, the team, and the department. The role covers installation, removal, repair, modification, and relocation of beverage, ice, and water-filter equipment. Additional work includes parts and equipment accountability, resource management, customer relations, job-site surveys, and coordination with customers and coworkers. The schedule is generally 8:30 a.m. to 5:30 p.m., Monday through Friday, with flexibility based on business needs; the position may require other shifts, overtime, and travel, including overnight stays and domestic or international trips. Travel potential is 65%.

Requirements

High school diploma or GED.
At least 10 years of advanced beverage-related mechanical service experience.
Advanced beverage-related plumbing and electrical experience.
Ice maker installation experience.
Experience with remote-cooled, hot and frozen beverage, liquor, wine, and draft beer equipment.
Basic computer skills.
Valid driver's license and a driving record that meets MVR policy guidelines.
Passport.
Ability to travel as required, including overnight and multiple-day trips.
Ability to work various shifts, including days, nights, and weekends, and overtime as needed.
Ability to follow company safety rules, maintain regular and predictable attendance, and wear personal protective equipment.
Ability to lift, carry, push, and/or pull moderate to heavy amounts of weight.

Responsibilities

Provide hands-on classroom, formal, and field technical training.
Assess employees and develop plans with leadership to support their development.
Install, remove, modify, relocate, and repair beverage equipment as a subject matter expert.
Manage accountability for parts and equipment and perform forecast planning.
Maintain positive relationships with customers and coworkers.
Record and account for billable time, parts, and services related to assignments.
Book and schedule travel arrangements and complete expense reports according to guidelines.
Comply with company and DOT vehicle policies, including Smith-System, Geotab, and Lytx requirements.
Follow company policies, guidelines, and safety requirements.